Ankita Kaushal
2.0
/10
Reviewed 36 week(s) ago
I had a very disappointing experience during my stay. The room allotted was completely different from what was shown at the time of booking. The overall cleanliness and maintenance were extremely poor. The bed sheets were visibly dirty, the walls were stained, and the room lacked even the most basic amenities.
There were no toiletries, napkins, or toilet rolls provided, and no drinking water was made available. Most of the power sockets were not working, which made it very inconvenient to charge any devices. The bathroom was not cleaned properly and had an unpleasant odor.
What made the experience worse was the complete lack of attention from the staff. Even after highlighting these issues, there was no prompt action or assistance offered. The property clearly does not meet the standards it claims online.
Overall, it was an uncomfortable and frustrating stay. I would strongly recommend avoiding this place until major improvements are made in cleanliness, facilities, and customer service
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