Took about 10 minutes for someone to check us in. They were occupied with the lobby Christmas tree. Staff was friendly at all times. Room could use some touch ups. Paint peeling in the bathroom, loose baseboards near the shower. Our bed was made up once while we were there but we never received washcloths, only towels one time for 3 days. The floor in the bathroom was dirty in the corner. They came in our room 2 of 3 days. Housekeeping was lacking. Breakfast was not good. Premade breakfast bowls heated up and toast or waffles are about your only options.