Springhill Suites by Marriott Hartford Cromwell

Explore Springhill Suites by Marriott Hartford Cromwell
8.6
Very Good
From 563 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.8

Traveler Reviews Springhill Suites by Marriott Hartford Cromwell

Number of reviews per page
20
40
Top reviews
Virginia
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

room was nice
Dan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was nice clean and close to what we needed
Yvette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ropm was clean and staff was pleasantly helpful.
Djair
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, beautiful, organized, and with a very friendly and polite staff. Perfect!!
Nicholas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was great. Breakfast was just OK not the best but doable.
Jennifer
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk lady was professional and very pleasant and you could tell she likes her job and is a people-person
Sarah
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
Ronald
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good
Helen
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, cleanliness, nice room
Taryn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

LARGE, clean room. Extremely friendly service throughout the entire hotel.
Shalonda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was super clean and the layout with spacious
Lynn
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, but lacked a refrigerator and microwave.
Denise
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I didn't have the greatest experience here. I had to change rooms around 10pm because I went to take a shower and there was no hot water. I was already unpacked and everything so had to re-pack and move. The 2nd room was okay but they moved me to the 3rd floor where it appeared the ice machine was ripped out so you had to go down to the first floor to get ice (and the elevators were SO SLOW). Breakfast was okay-- I loved the waffle maker, but the eggs were always lukewarm and watery so not the best if you want a "hot" breakfast.
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Jun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, neat room, staff friendly, will chose it again if visit that area.
Gina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The front desk staff were extremely helpful. Housekeeping was non-existent. Nobody ever came to clean up our rooms. They only focused on cleaning rooms of people who were checking out. I had to keep calling the front desk for towels/washcloths which took about 3-4 times before I just decided to go downstairs. It was the front desk staff who had to go find me more towels herself. It was a shame because the rooms were so spacious and clean.
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Jessica
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

quick drive to Wesleyan, hotel was clean, they forgot to install bathroom locks at this location (they installed the lock on the sliding door but nothing on the wall for it to click into), the beds are rock hard and one of the people they have working the breakfast station needs to be moved to a different position. We waited 15 minutes for the eggs, bread and coffee to be refilled before asking...the front desk told us breakfast is over at 9:00 so that might be it (it was 8:15), and when we asked the person woman who refills the breakfast she told us..while clearly annoyed...eggs take time to cook. Maybe if that's your job you should anticipate that.
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Tracey
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Enjoyed my stay lovely room great staff❤️
kathleen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I didn't like the fact they didn't clean our room
Danielle
icon-Business and Leisure with Pet
Business and Leisure with Pet
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was spacious and open especially the bathroom. There were enough incandescent light but it was just still dark. Daily parking fee was a turn off especially when the surrounding parking areas were unmaneauvarable and narrow. Breakfast was mediocre. They may want to change up the daily sausage patties and wet eggs.
Rechelle
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent service, huge room, super clean
Number of reviews per page
20
40