Fabulous staff

The room was spotless, and the staff was fantastic.

Beautiful property, beautiful location, beautiful suite. Check in staff very helpful. Breakfast good on day one, NOT so good on day two. The coffee was terrible and not consistently hot. Small issue but needs improvement.

yes very

Yes

Clean room, kind and helpful staff. Nice ambiance in vineyard.

Everything was amazing. Hands down the best customer service we have ever had.

Overall, the property was beautiful. However, we had an issue with black beetles in our restroom. I notified the front desk after killing three of them myself and all they did was spray a menthol cleaning agent around the tub. In the morning, I woke up to five or six of them under the bathmat. This ruined room as I am deadly terrified of bugs. At checkout, I did let them know about this and they comped my parking which I feel was an understatement considering what an inconvenience it was to smash black bugs all night. Sad to say that I was not very comfortable.

Absolutely stunning!!!

We celebrated our 30th wedding anniversary and stayed at Montage Healdsburg, a very nice property for sure!! Staff was welcoming and very courteous. My wife & I enjoyed our stay and highly recommend!!

Got no assistance with 2 large heavy suitcases upon arrival to the resort in my rental car. Was ignored and then asked to move my suitcases out of the way so the wedding guests could get by. Requested rides from our room to the front of the resort and it never came after waiting 20 minutes

Property itself is fantastic, especially the pool and rooms. However, the restaurant is….really not good. We’ve been to this property twice and we disappointed both times in the restaurant. Someone in our party ordered something for dinner that had a very bad, chemical-y taste. Such a shame, as a good restaurant would elevate this to one of the best places to stay in wine country.

The Montage is such a stunning and blissful place to stay in wine country! The service and people were always very nice. Upon arrival, they greeted us with a "splash" of welcome wine and drove us to our room via golf cart. The rooms are beautifully appointed...ours had a vineyard view with a fire pit on the patio to enjoy the gorgeous wine country sunsets! The resort has great amenities, including free use of e-bikes (2 hrs each day, then you pay $30/bike/hr beyond that). The gentleman who loaned us the bikes was very helpful and directed us to a lovely ride up Dry Creek, this was a highlight of our trip. We also had the opportunity to dine at Hazel Hill, which was very good. The views of the property from the patio at the restaurant are lovely. Literally the only issue we encountered was pretty consistent long waits at valet to grab our car, despite requesting via text in advance. The team was always super friendly and apologetic, but something seems like it's not quite humming with their process. The property is also a haven for wildlife, with birds, foxes, owls, deer and turkeys (heard them every morning) wandering around. We even had a baby deer literally lounging next to our window every day! We had a magical trip and would highly recommend the Montage!

Everything 5 star, except the shuttle and bell. Karo our server at the pool was amazing! 1 star for bell and shuttle. 25 minutes for your car, 30 minutes to get to your room and left us for 40 minutes waiting for bell and a ride to the lodge. Finally walked down and told them to grab the luggage when they had time. If we had needed to be somewhere, we would have been an hour late.

Amazing service!

Very romantic, great balconies with fire pits and they have an amazing Spa! 5stars!

Impeccable in every way!

Excellent property

Montage Healdsburg was amazing! Came here for a girls trip and it was such a beautiful property. The room was clean and spacious along with amazing housekeeping and nightly turn-down service. Spa was great as well. Lisa as my masseuse and she was so thorough and welcoming with my spa services. Hazel Hill was delicious. The town was quaint and had amazing shopping from locally owned boutiques. Plus, Montage will take you to the Plaza and pick you up. Our flight was delayed and the concierge handled our transportation services and were able to extend our checkout, which was beyond convenient and helpful. A few shoutouts….thank you so much to these people that made things extra special… Nicte Archie Travis Jake Hailey Matthew (Hazel Hill) Andrea Chantel Also, literally everyone we came into contact with, was helpful, kind, engaging, and overall so accommodating. Montage Healdsburg you have a great property and team. Thank you!!

Beautiful rooms!