Good hotel in old part of Chur - about 15 mins walk from train station. Great rooms - comfy beds and clean. Breakfast very nice too. My only negative was the lady on check in who was quite unfriendly and did not give me a good first impression - I understand many people stay for just one night but that’s the nature of the town and the business. I found her quite intimidating

The room was basic but the bathroom was poor - having a shower curtain instead of a shower screen and a limited shower over a bath. Breakfast was a basic continental breakfast - mostly sweet pastries alongside cold meats and cheese. It had good access to the local area and train station.

Easy walk from the train station. Staff were welcoming and helpful. We enjoyed a nice Swiss meal in the Hôtel restaurant.

Room was clean. Staff were great.

Staff was friendly and welcoming. The restaurant was charming a their food traditional Swiss. The staff very helpful with recommendations. Views from the room were spectacular.

1st floor double room with bathroom was perfect. Check-in was super quick - they stayed a few extra minutes past 10pm to accommodate of train arrival time. Breakfast in the morning was wonderful.

The room and bathroom were very dated. The bedroom door would not close. We had to lock the door with the key when in the room. The staff were excellent. They were so friendly. Breakfast was nice. It was continental. We had dinner in the restaurant and it was very nice, The location was very good. The rooms and bathroom do need to be refurbished.

not the type of hotel we normally stay in

Great value for money in Chur. A bit dated interior but great mattress and quiet neighbourhood. Excellent breakfast.

Staff service, breakfast and cleanliness

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Toilette, und Bad nicht im Raum, das ist lästig

The room was clean and comfortable but a bit noisy - above the kitchen/entrance area so lots of coming and going. Staff were fabulous - welcoming, friendly and really helpful. Breakfast was great with a good range of meats and cheeses. Location is excellent. The nicest part of town with great restaurants nearby, but still walkable to the station.

We stayed in this lovely hotel the night before our trip on the Bernina express. The hotel is in the old town of chur which is really nice with lots of historic buildings, it was about 15 mins walk to the station so perfectly placed. The staff were friendly and helpful. Breakfast was from 7 the next morning but we went in just before and there were already people in there. Breakfast was the usual continental breakfast which had plenty of choice to suit everyone. The room was warm and the bed comfortable our bathroom was huge and the shower was very good. This hotel is a small hotel and has lots of character I would definitely recommend it for couples.

They overcharged us until I showed them your quotation. Then they backed down and honoured your price.

Sehr gut gelegen, sehr freundliches Personal.

Staff was extra courteous . Special thanks to Daniella and the Portuguese girl managing the day. Location is perfect and the in-house restaurant is cute and cosy. Fondue was lovely.

Staff very friendly and helpful. The hotel is historical building, hence, no elevator. Overall good experience stay.

Was as expected and booked. The bed wasn’t super comfortable but other than that it was a nice stay. Be prepared for stairs.

I couldn't fault my stay at hotel Franziskaner. My room was very comfortable. I upgraded my room to have my own shower, a bit more expensive but it was worth it. I had breakfast every morning which was plentiful and as much coffee as i wanted. It was a 15 minute walk to the bus/train station which was very pleasant. Staff were very friendly.