8.6
Very Good
From 53 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Via Del Santo

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This charming room in Vernazza was a special space for our family of 3 for the couple days we explored Cinque Terra. Like most places in these villages, one had to climb through the narrow, winding walkways and stairs to access the room, but this made it more magical for us once we checked-in and could store our rolling luggage. It was like climbing up into a castle room. While we didn't have much communication with the hosts in the days prior (despite having left a couple messages through the Expedia app as suggested), in the hour before our arrival, we had great WhatsApp comms with the host who sent an excellent video showing the path to take to the apartment allowing us to check in early using the keypad to the building entrance, and then to meet them at a different location for final check-in. While small, the room was perfect for our visit (with good airconditioning and wifi). We would stay here again! Vernazza was well positioned to explore the other villages by walking paths and trains.
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carlo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Place is in excellent condition. Just a little hard to find. But the owner sent us a video to find it and it was very helpful. They will loan you beach towels.
angela
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved this apartment! We felt so lucky to be staying right in middle of vernazza. There are a lot of stairs but every apartment probably has a lot of stairs. The only complaint was the hot water ran out fast. But I really can’t complain because it was beautiful and the location was fantastic!
Luke
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The room was small but perfect for two adults! Seems to be family owned, and although there is no view of the ocean from the room/balcony there is only a small walk there. Really enjoyed our stay and the service was minimal but sufficient. Overall great!
Xiaohong
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is not ideal place to stay for me. There are 2 things that I don't like. One is the room is hard to find and I had to carry my luggage walking some upstairs in a narrow street. There is no reception and no communication ahead for how to check in. The good thing is the contact information posted on the door. I contacted the owner who responded quickly.
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Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Right next to the Plaza which has vantastic views and services.
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The stay was great for what we needed; it was quiet, from the outside noise, however, you could hear the guests next door. So depended on the guests staying. When we arrived, their was unclean glasses and a hair in our glass in the bathroom. Bed was comfortable, AC worked well, and check-in process was smooth once you got the code the moment of, he was reachable via WhatsApp. Overall a good stay and was good for our 3-night stay
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Kathy
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We were initially placed in a small 10 x 10 room that had zero daylight and limited space and accommodations. The twin bed was a dog bed and I refuse to allow my daughter to sleep on it. For an additional 160 we were moved into a larger place which was better. the owners speaks zero English and are very rude. The town is wonderful. The rooftop restaurant attached to the complex the apartment is in is wonderful. If it wasn’t for the rest of the community and the nice people in that village, I’m not sure vacation would’ve been successful based on their very unfriendly demeanor. I also spent a good portion of the day trying to get cash for her because she refused to take a card to pay the balance of the room.
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Jason
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Great location. Lovely Gentleman checked us in.
Gheorghi
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

You can feel the soul of Cinque Terre here. The property is beautifully kept, with thoughtful touches that make you feel right at home. It's the perfect spot to relax, soak in the scenery, and enjoy the charm of the village. We didn’t want to leave — can’t wait to come back!
Sheri
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The price of the room is high for what you get but the price reflects the great location in town and proximity to the train station. Everything worked well. We even had steps down into our room and up into the bathroom. So no worries you will certainly get your steps in during your stay.
Edward G
icon-with Partner
with Partner
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Great Location close to waterfront and on main walkway. One flight of stairs but room fantastic with of plenty of room! Good food options close to room, about a 5 minute way from train!
Cesar E
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Excellent
Lillian
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Close to the water area.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Dingy. Check-in was unnecessarily challenging. Should say upfront that you need to find a random door in the square to buzz a guy to enter a garage to walk you up to the room. Shabby
Giovanni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

PROS: Great location, near train station, not too many steps up. Very convenient the private parking in La Spezia (the public parking at the La Spezia train station gets full by mid-morning). Clean, comfortable apartment. Staff responsive via phone, gave great advice on restaurant and baggage storage. CONS: the only window gives on to an adjacent wall. Staff not responsive to Expedia messages. Micro bathroom. Don't let the check-in guy break your passport to take a picture of it!
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Thomas P
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

the room was pretty tight but the area was great.
Jamie
icon-Leisure
Leisure
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The place was great, clean, spacious, and everything worked. The location was close to an exit so it didnt require you to take too many stairs and the exit lead you to the train. Yes you can hear the train and the view was of the wall but honestly not bad at all since didnt soend much time there anyways
Peggy
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

.
Feng
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

OK.
Number of reviews per page
20
40