It took us 45 min to get into our room. No help was available.

Staff seemed friendly, the room had a chemical small which was a time overpowering. Very stuffy as no fan or air conditioning. No window blinds- Scotlands long summer days the room was very bright untill very late…. I was there for 9 nights would have been great to get the room serviced fresh bedding and towels and a vacuum of the floors but no such luck.

An urban hotel located on a cul-de-sac. Conveniently located along the tram line. A very clean, small room. It has an updated bathroom with a rain shower. Nice. The exterior needs some TLC.

Staff were friendly but hard to find most of the time

Th property was very clean as was our room. The bathroom was beautiful and the shower was a treat. Had plenty of the shower essentials. The only thing disappointing was we didn,t have a window which confused us but I suppose our room was on a floor just before pavement level. We had a skylight and it didn,t borher us until we woke to hear the rain battering down on the roof. The young girl called Sasha was in the property when we arrived and another couple were waiting to gain access to the hotel. She exp!ained how the doors worked for the front door and made sure we got into our rooms no bother A friendly girl who couldn,t help us enough. She deserves all the praise sge gets. The bed was very comfortable but the pillows are a nightmare. Very soft for us but Sasha had already left so we couldn,t get anymore from reception.The money we paid and where the hotel is situated was well worth it. If you don,t mind having the basics this hotel is worth looking at I would have no hesitation of booking it sgain. The hotel is on a great bus route back to Princess street along with loads of pubs and eateries on Leith walk.

Just perfect

I had an overall positive experience at this property and it's a good place to stay for a short quick trip!

This is the only place on my trip that I regretted staying at, and we stayed at 7 different places.The room wasn't ready at 4:00 pm check-in, even after I had requested an early check-in 24 hours in advance. The service was bad. There is a red blinking light on the smoke detector that made it difficult to sleep. No curtains so the light came shining through and woke us up earlier than we wanted The only positive was the location, but the other factors outweighed this. Don't stay here.

Really love this place Good location Clean Kind staff

Simple, clean hotel. Friendly receptionist.

Terrible

Very friendly staff.

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Super clean, friendly staff, comfortable sleeping arrangements, and great shower!

We booked this place for our one night stay in Edinburgh. As the storm made disruptions to the trains and buses we were unable to travel to Edinburgh and the hotel was so unhelpful in this process and didn’t accommodate change of date or a refund. It’s shameful to have zero understanding of natural disasters and treat them like normal situations. Will not recommend this place at all

Central and well priced

We loved this hotel! Perfect place to stay for couple of days. Was very clean and very easy to find. Couple min walk from any kind of transport. So many cafes and nice local pubs and restaurants around. Would definitely recommend.

Good

Smith Place Hotel is no frills but was comfortable and the room was a good size. The only issue we had was that the wifi was very intermittent.

I needed a cheap but good quality hotel for a one night stay and this was perfect! small room but for somewhere i only have to sleep it was ideal. lovely modern bathroom and overall a clean and comfy room. definitely recommend.