Dear Mr. Mohammad D. Tee, From Front One Gresik Hotel, we respectfully thank you for choosing to stay at Front One Gresik Hotel and for taking the time to share your experience. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant departments and will consider them for our future improvements. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. Thank you again, and we hope to welcome you back to Front One Gresik Hotel again and provide you with an even better experience. Sincerely, General Manager, Front One Gresik Hotel