Meizar
Leisure
6.5
/10
Reviewed 97 week(s) ago
I did wrong order. I need for a whole day, this room just give me 5 hours. And this order can't be cancelled. So, I make another order. How poor I am.
3 people find it helpful
Accommodation's Reply
22 Oct 2024
Dear Meizar,
Thank you for sharing your feedback. I understand how frustrating it must have been to book the wrong option. For future reference, if you find yourself in a similar situation, you can always request an upgrade to extend your booking. We would be happy to assist with a top-up payment for the difference, ensuring you have the room for the full day.
If there’s anything else we can do to improve your experience, please don’t hesitate to reach out. We appreciate your understanding and hope to welcome you back in the future.
Warm regards,
Jason Toh
Marketing Services Manager








