People often mention about Puri Asri Reformasi Pontianak
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Distance to City Center (18)
Accessibility (18)
Staff Friendliness (16)
Surroundings (14)
Ambiance (14)
Bedroom (14)
Room Space (13)
Bathroom (13)
Hotel Area (13)
Family Friendly (11)
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Traveler Reviews Puri Asri Reformasi Pontianak
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Customer reviews
M***d
8.5
/10
Reviewed 20 hour(s) ago
Accommodation in the city center at this price is quite cheap, but the facilities are okay.
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R***a
5.0
/10
Reviewed 2 week(s) ago
I had booked two rooms for my guests, Dinillah and Iklima, through Traveloka. However, when my guests checked in, the receptionist told me there were no rooms booked under those names, and then advised me to book the rooms manually.
Even though they had already booked and paid for them through Traveloka.
After checking out, my guests reconfirmed that they had previously booked rooms here and wanted a refund for the two unused rooms. The staff reasoned that they couldn't refund the money because they didn't show proof of payment through Traveloka at check-in.
My suggestion is that the hotel management should first check with the hotel to see if proof of payment is required upon check-in; they only need to state their name and show their ID card.
Thank you 🙏🏻
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R***a
5.0
/10
Reviewed 2 week(s) ago
I had booked two rooms for my guests, Dinillah and Iklima, through Traveloka. However, when my guests checked in, the receptionist told me there were no rooms booked under those names, and then advised me to book the rooms manually.
Even though they had already booked and paid for them through Traveloka.
After checking out, my guests reconfirmed that they had previously booked rooms here and wanted a refund for the two unused rooms. The staff reasoned that they couldn't refund the money because they didn't show proof of payment through Traveloka at check-in.
My suggestion is that the hotel management should first check with the hotel to see if proof of payment is required upon check-in; they only need to state their name and show their ID card.
Thank you 🙏🏻
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PR
Pramatatya R. W.
9.4
/10
Reviewed 3 week(s) ago
Very comfortable. I've stayed here several times.
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C***a
8.5
/10
Reviewed 3 week(s) ago
Everything is ok..just surprised when I woke up on the first day, suddenly there was a cockroach, I don't know where it came from. the rest is okkk😇
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A
Atika
Business
9.4
/10
Reviewed 3 week(s) ago
The room is comfortable and very clean
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R***o
Leisure
9.1
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and clean
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1 people find it helpful
AW
Ana W.
Staycation
8.5
/10
Reviewed 18 week(s) ago
the room is comfortable, we slept soundly here, the facilities are according to the price, if this and that are lacking it is still understandable
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2 people find it helpful
P***a
Staycation
8.8
/10
Reviewed 19 week(s) ago
Highly recommended, the main thing is solid.
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M***a
9.7
/10
Reviewed 19 week(s) ago
Good service, clean room, cold AC.
Recommend 👌🏻👌🏻
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I***d
9.1
/10
Reviewed 20 week(s) ago
The AC is not cold enough even though the temperature is at 16°
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1 people find it helpful
JT
Jaka T. U.
Staycation
8.5
/10
Reviewed 26 week(s) ago
In the room there is a TV, table and chairs, wardrobe and clothes hangers, 2 bottles of mineral water, AC, blanket, one towel, private bathroom plus soap, toothpaste, toothbrush, shower without hot water, clean room, friendly staff.
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3 people find it helpful
N***a
Transit
8.0
/10
Reviewed 26 week(s) ago
The hotel staff is quite friendly, just a little suggestion to upgrade the sitting toilet which often causes problems.
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1 people find it helpful
L***g
9.4
/10
Reviewed 27 week(s) ago
The hotel staff is friendly and the hotel situation is like home.
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1 people find it helpful
d***d
Transit
8.8
/10
Reviewed 28 week(s) ago
okay, location not far from cafe, culinary
quiet atmosphere, cold ac, national tv
peaceful ko
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3 people find it helpful
d***e
Leisure
8.8
/10
Reviewed 28 week(s) ago
The place is comfortable and the location is also good.
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1 people find it helpful
FR
Febri R.
9.4
/10
Reviewed 29 week(s) ago
very good service, clean room, the best
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2 people find it helpful
K***N
Leisure
9.4
/10
Reviewed 30 week(s) ago
The hotel staff is very friendly and helpful in the check in and check out process, the location is also strategic and comfortable.
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1 people find it helpful
S
Suardi
Business
9.1
/10
Reviewed 30 week(s) ago
As usual, if you go to Pontianak, you must stay here. You won't regret it because the price is affordable but the cleanliness is extraordinary.
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1 people find it helpful
S
Suardi
Business
8.5
/10
Reviewed 30 week(s) ago
One of the accommodation choices when going to Pontianak
Cleanliness is very well maintained and service is excellent
Very highly recommended for a place to rest and many coffee shops or hangout places around the accommodation
You won't regret staying here
Affordable price but quite good facilities