B***i
8.4
/10
Reviewed 21 week(s) ago
The sheets were not changed so they smelled really bad.
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1 people find it helpful
Accommodation's Reply
04 Apr 2026
Thank you so much for your review, and we sincerely apologize for your unpleasant experience. We want to emphasize that cleanliness is always our top priority at our homestay. All bed sheets, pillowcases, and blankets are changed after each check-out to ensure the next guest receives the highest level of cleanliness and comfort. What you experienced clearly does not meet our service standards, and we will immediately review our cleaning process with our team to ensure this does not happen again in the future. We appreciate your feedback and hope to welcome you back soon with a better experience. Thank you and see you soon! 🙏
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