Clean room. Well located. Restaurant menu should improve though

The hotel was very nice, but the food was just ok.

Servicios, bajamos todas las maletas del estacionamiento solo luego no había nadie en la salida y tuvimos que esperar al guardia pero teníamos prisa. Al llegar no había nada más que una persona en el lobby lo cual complicó el check in ya que estaba atendiendo a una persona que requería facturas. Más personal no les caería mal.

Nice

Un excelente lugar para un viaje corto. El personal muy amable. Los cuartos muy cómodos. Apoyo para artículos de limpieza personal excelentes. Muy bien ubicado en Angelópolis

We had no issues besides the pool being kinda hot and the gym did not have any AC so that was a bit uncomfortable. But overall had a great experience and enjoyed our 3 weeks there.

Todo bien

Service

Good location near shopping centers, excellent service. The only thing the room lacks is cleanliness, as we found a bottle cap on the carpet near the window. The hotel has nice views, but our room, not so nice, overlooks a school.

Muy agradable para visitar con familia

Terrible WiFi connection, everything else was amazing. Would be staying here again.

Nice, modern property with good sized rooms. However, I was disappointed that there was no fridge or safe in the room. This is a key point for me and I would not come back again because of the is

Everything was very good and the service from the hotel staff was excellent, recommended.

The room was extremely noisy due to loud music playing from the next door at midnight, making it difficult to sleep. Initially, the staff was not very helpful; when I called the front desk, they seemed indifferent to my concerns. Frustrated, I had to go downstairs to the lobby to seek assistance directly, where I finally received a response regarding the situation.

Love how friendly and great service!

Without a doubt my only option to stay when I vist Puebla again

The room was spacious and the king size bed was comfortable. Having a room with both a tub and a shower was very convenient. They check in was quick and easy. There was a coffee maker in the room but no pot. Also, the room had an ice bucket but no glasses. And it would have been nice to have a hair dryer in the bathroom.

Love the place, great views and the personal friendly and attentive

Perfect blackout curtains

the property’s AC was terrible, the beds were very stiff, and the parking was borderline dangerous. However, the hotel itself was very clean and the food was good.