Sunprime Atlantic View Suite & Spa

Explore Sunprime Atlantic View Suite & Spa
9.0
Exceptional
From 71 reviews
Cleanliness

9.4

Room Comfort

9.2

Traveler Reviews Sunprime Atlantic View Suite & Spa

Number of reviews per page
20
40
Top reviews
MARTIN
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall Outstanding, few very minor niggles, not enough space to store foodstuffs etc but overall Outstanding ! We will be back. This is mainly a Swedish Hotel, which is Fabulous.
Hazel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent accomodation, few improvements could be made but this is the same for all properties, plenty of sun loungers and relaxed environment. Food is good. Entertainment is average at the hotel.
Iman
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I stayed at Sunprime Atlantic View Suite & Spa and overall had a very good experience. The hotel is clean, well-managed, and most of the staff were kind, professional, and helpful. The atmosphere was calm and relaxing — just what I was looking for. However, I had a negative experience on the second day with one of the bartenders — a middle-aged Spanish man. I had booked all-inclusive and received a green wristband to wear, but it was too tight and uncomfortable, so I had taken it off. When I went to the bar to get a drink, instead of checking with reception (which is just nearby), the bartender started rudely complaining for several minutes about the missing wristband. He didn’t ask questions or try to clarify — he just kept going. I then went to reception myself, and they confirmed I had all-inclusive and kindly gave me a card instead. I found the bartender’s behavior disrespectful and completely unnecessary. This is not the way to speak to a guest — and certainly not something you’d expect in a professional hotel environment. Management really needs to speak with him, because one staff member can ruin the impression of an otherwise well-run hotel. Aside from that, everything else was very positive, and the other staff were excellent. I would still recommend the hotel — but I hope they take this kind of feedback seriously.
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Sigurlina
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was a good stay, nice hotel and clean. Only thing I didnt like was that I didnt get the location of the room I had been told (when I booked the room) I would get. Breakfast was good and the staff was nice.
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Lovely well located hotel with friendly staff.
Mr James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Always good to see a wide range of meat & dairy-free options at the breakfast buffet. Friendly staff, a quiet relaxing environment and clean functional surroundings. Everything we wanted, would happily recommend.
Julie
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning
PAUL
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Always love staying here. Quiet, clean and friendly staff.
Annabella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good location and staff were great.
Guy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Crew is very kind and professional. We really enyoyed our stay. Thank you very much
GRANT
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great property, which has been newly refurbished. Rooms are nice and big with a nice balcony. My only comment would be regarding furniture quality in rooms are a little worn. Pool area outstanding one of the nicest I’ve been to.
Shelley
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

An older property needs a refresh but it's clean, spacious, and functional. Staff is pleasant and helpful. Breakfast was wonderful, so much choice and prepared well.
Michaela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Property overall was good. Facilities good. No rush for sunbeds, gym was good. Check-in wasn’t the best. Staff were not very helpful. Despite check-in time stating 1200 they wouldn’t let us check in until 1400. Did not offer us glass of cava that we seen other guests getting. Didn’t tell us where we could get changed or offer us pool towels. Reception staff not the most approachable and seem uninterested. Other staff within hotel excellent. No pool bar.
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Mark Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Huge room. Great staff and amazingly clean and well maintained. Some features of the room are a little dated but this will not spoil your stay at this hotel. The food is also generous and well thought out. A great place to stay!
Emily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Lovely hotel, nice and clean! room was big and kitchen area was lovely touch. Pool was lovely and seating area was nice! perfect can’t complain! - note beach is 30 min walk but taxis as outside the hotel 24/7!
Charles
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very nice place
Christopher
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Friends and Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Great relaxing holiday. Brilliant staff and great food. I would recommend thos place highly.
Crystal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

OMG, This is my new favourite place to be! Sunprime Atlantic is an amazing place to stay! The food, the cleanliness, the staff everything about it amazing! Super gay friendly which is lovely as me and my group are gay girlies, we all felt completely safe to be free and open, no hatred anywhere even the areas that we explored we could hold hands And everything without discrimination. All of the staff have such a positive attitude, everyone was super friendly and when we had questions they happily answered! We had all inclusive which was amazing, the food was stunning, load of variety and of course all the alcohol and soft drinks you could have! Again all staff were amazing but a massive massive shout out and gratitude to the bartender Pablo he made us the most amazing cocktails! We had san Francisco’s and Hawaii’s, he made them with TLC and made us some really nice shots! There was another lady who I cannot remember the name of in the canteen area but she was so lovely and friendly so shout out to her too! I will deffo be recommending this hotel to everyone I know and I will for sure be coming back 10/10 service for everything from check in to check out everything went so smoothly and was amazing! Also loads of food was included with the all inclusive including snacks from the little shop on site! The buffet was fantastic every night for dinner they have a different theme for food! Drinks were amazing as mentioned previously! I cannot wait to book to come here again!
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Liliana Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Well located, good parking and very nice room
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