AR
Areeya R.
Staycation
9.4
/10
Reviewed 7 day(s) ago
The staff in the front team were very helpful and friendly. We appreciate the decoration and chocolate for my boyfriend's birthday request. We super love them. Thank you so much 🙏🤗. We checked in on the first day with a bit of rain, so my boyfriend had to go to the car park to take some stuff, but there was no umbrella inside the room. We asked for an umbrella, but some staff said their housekeeping set it up in your room for sure... but there was none 🥺. There was no beach bag or minibar. My experience with housekeeping was not good. We stayed for 2 nights and requested cleaning from 9 in the morning, but when we came back around 5 pm, no one had come to clean. I called the reception, not sure if the time to clean for in-house guests is after evening time? Around 5:40 pm, they finally came.
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