Family friendly place.

We had a a very good stay. Our room is at the 1st floor, spacious for 4people. Bunk bed is very sturdy so you dont feel if the other person is moving in bed. Check-in is straightforward, very easy thru ipad. Keyless entry is the best. Location is quite tuck away in the neighborhood which we like; only short walk to train station. Highly recommended!!!

Rona hotel is more than what i have expected. Excellent location! Very quiet area. Convenience store left right and center. Our room is big enough for 4 adults. Nice comfy bed. Walking distance to shinjuku center where everything happens. Highly recommended!!!

Hotel was very clean and comfortable for 4 adults. This is an unmanned hotel, so keep that in mind before booking as you will not be able to forward or store your luggage or ask questions. The neighborhood was a bit rough, but 2 stations were a short walk from the hotel.

Great location and spacious for a family of 4!

We had three issues during our stay. We arrived 30 minutes prior to our check in time. As there are no staff and only an I-pad there was no way to request an early check in time we tried emailing and phoning provided numbers but nothing worked. Prior to arriving at this property we had stayed at three other properties. In comparison the beds at Rona were far worse. The mattress were thin and hard. All members of my family complained each morning. The tv did not offer access to channels without subscribing to a Japanese tv service. No opportunity to link apps. Apart from these issues the property was adequate and as described.

Room was small, had a weird odor in the hallway, requested room cleaning and never got the room cleaned, washing machine came with one pack of laundry detergent for our 5 night stay.

Great location, well equipped and spacious for Tokyo standards. Quiet neighbourhood with ith good stores close by bakery, coffee, curry, Lawsons and 7-11. Easy 3 minute walk from nearest station

Good location, clean and spacious place, close to station. I will recommend the place to my friends.

All good

Clean, responsive staff, great size for my family of 4, and in a nice quiet area. The location is close to the train station, but also a comfortable day walk with tweens to the National Garden, Meiji Shrine and Harajuku, and the metro area of Shinagawa.

There is NO elevator. Our room was on the second floor and had to carry four 60 pound suitcases up a narrow and windy staircase. Kitchen was enough to cook shrimp, salmon, and Wagyu for the family. Subway is approx 10-15 minute walk away. Great restaurants and convienence stores nearby.

This is a little older property. But for a family of four, this was excellent. Had everything, kitchen, microwave, fridge. Fantastic location. Walking distance to resturants, shopping and attractions. Will definitely stay here again.

We got the double bunk beds room and it was spacious! We could open multiple luggages at once and I greatly appreciated the separation between the sleeping area and the washroom areas. Overall, very spacious and easy to access.

Very nice hotel, located on a quiet peaceful street and close enough to tourist attractions. My family and I will definitely be coming back if we plan on staying near this area again.

Room was nice and clean. The location was perfect and close to everything for getting quick essentials. Also, the Indian restaurant across the street has fantastic curry meals.

Clean room, amenities, short to walk metro and safe

Very clean, cosy, good facility and great location. The family enjoyed our 6 nights stay. We Can’t wait to stay again. Thank you🤗

Very clean rooms, good amenities and comfortable.

Room was very clean, very easy to navigate check-in/ out