Overall Ratings & Reviews Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

It’s an excellent place to stay.

Todo espectacular!

The room service made me almost want to leave bringing me undercooked food as well as not wanting to fix the food when they brought the food not as ordered. Ordered a burger it was undercooked on top of that I asked for it to be well done and with just cheese and they did the complete opposite. Had hella toppings and didn’t fully cook it burger was so pink I would’ve thought they microwaved for 30 seconds. The fact someone would even look at it and be brave enough to bring it to someone to eat is insane. The pizza also was not great either. Outside of that the hotel was very nice and clean. I don’t think I would recommend getting the room service but the rest of the food at the hotel was ok. The staff in the front was very nice. Despite the inconveniences with the food I would give the hotel another try if I come back to Mexico .

Hotel Xcaret Arte by far the best place to stay. You will never want to go anywhere else with everything they have. It was so beautiful

Such a beautiful property, and lots to do

Exceptional

Beautiful with delicious food! Definitely returning soon!

EVERYTHING WAS Outstanding and great, 100/10 recommended. Just the only thing that was -10/10 was the people trying to convince you of trying a

It was amazing

Awsome

Great experience. Have traveled to Cancun multiple times but this one by far was the best.

Absolutely incredible! I read all the reviews and did all the research and this hotel STILL surpassed all expectations! Will be returning asap

Es mucho más que las excelentes fotos que tienen…. Es un lugar de sueño donde cuidan cada uno de los detalles! Sin duda el mejor lugar que pudimos elegir para estar en nuestras vacaciones.

Perfect place to enjoy a family vacations. Excellent customer service. Employee are always ready to take care of you.

An amazing property with great cultural options and dining.

Amazing experience. Excellent customer service. Good food. Clean and spacious rooms.

Excellent

This was our second trip to the resort and things have gone downhill since our first visit. The property is beautiful. The staff were not very helpful or accommodating and I no longer recommend this resort.

Such a nice property and so many fun excursions.

very kind people