M***d

8.5

/10

Reviewed 4 day(s) ago

The staff were very friendly and helpful. The hotel rooms were very clean and the location was excellent for international flights.

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Verified Traveler

Transit

10.0

/10

Reviewed 4 day(s) ago

The staff is friendly, the location is close to check-in.

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j***i

Transit

8.5

/10

Reviewed 6 day(s) ago

Great hotel atmosphere & food

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Rahajeng W.

Leisure

10.0

/10

Reviewed 7 day(s) ago

Convenient for transit flights overseas. Breakfast opens at 2 a.m. Close access to Terminal 3. Recommended.

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Tia A.

Transit

10.0

/10

Reviewed 1 week(s) ago

The hotel is clean and all the staff are friendly.

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Ariyani P.

Transit

8.5

/10

Reviewed 2 week(s) ago

Very convenient and easy access for airport.

1 people find it helpful

v***i

8.5

/10

Reviewed 2 week(s) ago

The chrome plating on the shower head was peeling off, scratching my face and body while showering. I complained to the operator three times, but the phone was only answered. When engineering came to check and confirmed with housekeeping, they refused to come check on our room, instead saying, "Why, I don't want to."

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Accommodation's Reply

04 Aug 2026

Dear Anara Airport Hotel Management, Thank you for taking the time to share your experience and we apologize for any inconvenience you experienced during your stay. The safety and comfort of all our guests is our top priority, and we are saddened by this incident. We apologize for the delay in responding when you contacted our staff and for the unpleasant experience with our team. Your feedback did not reflect the standard of service we expect from Anara Airport Hotel, and we have forwarded your feedback to the relevant departments for thorough investigation, evaluation, and recommendations to ensure that our facilities are always well-maintained and that all guests receive prompt, professional, and respectful service. Thank you for your valuable feedback. We hope to welcome you back again and provide you with an even better stay. Sincerely, The Management Team, Anara Airport Hotel

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A***a

10.0

/10

Reviewed 3 week(s) ago

[Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]

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Dwi g.

Staycation

9.7

/10

Reviewed 3 week(s) ago

Hotel in Terminal 3 International. Great for those looking to continue their journey.

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Accommodation's Reply

30 Jul 2026

With our deepest respect from Anara Airport Hotel! Thank you for taking the time to review your experience at Anara Airport Hotel. We are delighted to hear that our hotel's location at International Terminal 3 made your journey more convenient. Providing comfort and easy access for our guests, especially those with connecting flights and early morning flights, is one of our top priorities. Thank you for your trust. We hope to welcome you back to Anara Airport Hotel on your next trip. Sincerely, The Management Team, Anara Airport Hotel

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Scott H.

Business

9.4

/10

Reviewed 5 week(s) ago

Convenient hotel, 5 minutes from check-in area. Had a long overnight layover, so it was more convenient to stay here than go into town.

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Accommodation's Reply

30 Jul 2026

Warm Greetings from Anara, Thank you for your kind review and for choosing Anara Airport Hotel. We are delighted to know that our location just a few minutes' walk from the Terminal 3 check-in area made your overnight layover more convenient. It is wonderful to hear that staying with us provided a comfortable and stress-free alternative to traveling into the city before your next flight. Your kind feedback is greatly appreciated and motivates our team to continue providing exceptional service and convenience for all our guests. We look forward to welcoming you back to Anara Airport Hotel on your next journey. Warm regards, Management Team Anara Airport Hotel

R***h

Leisure

8.8

/10

Reviewed 6 week(s) ago

The hotel is excellent, perfect for travelers who want to check in early for their next flight. The service and food are good.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guests, Thank you for taking the time to share your experience staying at Anara Airport Hotel. We are delighted to hear that you consider our hotel an excellent choice for travelers, and we are pleased to hear that you were satisfied with our service and meals. Your compliments motivate our entire team to strive to provide the best service and the most comfortable stay for all our guests. We hope to welcome you back to Anara Airport Hotel on your next trip. Sincerely, The Management Team, Anara Airport Hotel

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Verified Traveler

Transit

5.4

/10

Reviewed 6 week(s) ago

Staff or reception was horrible. Their priority is expats, and locals are not important to them, even though we pay the same price. I had to wait to check in for another hour (15:00) instead of 14:00 due to a few foreigners checking in with the ladies reception staff. I did complain, but there was no response.

2 people find it helpful

irfanudin t.

Leisure

9.4

/10

Reviewed 7 week(s) ago

This is my second stay here. The staff is friendly and check-in was easy. I chose this hotel because it's close to international flights. The room and bathroom are clean, making it a convenient place to stop before continuing your journey.

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C***n

Leisure

10.0

/10

Reviewed 7 week(s) ago

Amazing breakfast, carnivore option. As always, a fantastic stay after a long flight. Great way to start a holiday.

1 people find it helpful

Agustina Y.

10.0

/10

Reviewed 7 week(s) ago

Mr. Badrul was very helpful in picking us up at the airport. All the staff were very helpful.

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U***g

8.5

/10

Reviewed 8 week(s) ago

The swimming pool is nice, the staff is friendly.

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1 people find it helpful

A***a

9.4

/10

Reviewed 8 week(s) ago

Okay, very strategic if you want to go to the airport.

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Muhammad R.

8.5

/10

Reviewed 8 week(s) ago

Good service, comfortable hotel.

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J***i

Transit

8.5

/10

Reviewed 9 week(s) ago

Very strategic location, direct access to Terminal 3. Breakfast can start at 02:00.

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Muchlis M.

Leisure

10.0

/10

Reviewed 9 week(s) ago

Thank God, the hotel was comfortable. God willing, if I transit through Terminal 3 again, I'll stay at Anara Hotel again. Thank you.

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Anara Airport Hotel Terminal 3

Overall Ratings & Reviews Anara Airport Hotel Terminal 3

9.1

9.1

8.9

9.2

9.0

Traveler Reviews Anara Airport Hotel Terminal 3