7.7
Pleasant
From 813 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

8.0

Location

8.3

Service and Facilites

7.9

People often mention about Votel Hotel Tulungagung
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Bedroom (18)
Bathroom (17)
Ambiance (15)
Distance to City Center (14)
Accessibility (11)
Staff Friendliness (11)
Hotel Area (11)
Surroundings (10)
Family Friendly (9)
Check-in/out Time (8)
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Traveler Reviews Votel Hotel Tulungagung

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40
Customer reviews
IKHLASUL I. S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 day(s) ago
got the price of 150 thousand I entered the room only 30 minutes immediately checked out. the room is very bad! peeling paint, dusty, lots of stains on the sheets, bad bathroom, not worth renting!!! very disappointing!!
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M***h
icon-Business
Business
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5.7
/10
Reviewed 2 week(s) ago
The room was super dirty, damp, the bed sheets were all over the place, the pillows smelled musty and dusty, the room was damp.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 week(s) ago
cheap price is a plus but don't be cheap, let's improve the service. 1. no towels, ask the reception, they said there will be tomorrow morning. 2. cleanliness 4 out of 10. shabby room walls. the toilet next to the receptionist is dirty, there is P*P not flushed.
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R***y
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8.2
/10
Reviewed 8 week(s) ago
Hotel staff is friendly, hotel is decent.
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2 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Votelovers, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all our facilities and services. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 9 week(s) ago
price 600 thousand, pillows and sheets smell musty and dirty. narrow room not free to move. lighting is lacking so toddlers are afraid. forced to move hotels toddlers and their mothers.
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Accommodation's Reply
13 Apr 2025
Dear Guest, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all of our facilities and services. We apologize for any inconvenience during your stay, and all positive feedback from you will be our evaluation material for better future. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana. General Manager.
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F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
This time the room booking was not right, got a bad room. Is it because it was Eid and the hotel was crowded so the available rooms seemed less than ideal. The old TVs should be replaced. Also, please fix the bathroom door.
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1 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Guest, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all of our facilities and services. We apologize for any inconvenience during your stay, and all positive feedback from you will be our evaluation material to be better in the future. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana. General Manager.
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B***n
icon-origin-TRAVELOKA
6.9
/10
Reviewed 11 week(s) ago
Not comfortable, lots of mosquitoes, AC is not cold at all, probably never serviced. Bathroom water smells of iron, musty bolster pillows.
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Accommodation's Reply
13 Apr 2025
Dear Guest, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all of our facilities and services. We apologize for any inconvenience during your stay, and all positive feedback from you will be our evaluation material for better future. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana. General Manager.
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 15 week(s) ago
The bad cover sheet had lots of stains, the mattress sank, the hot water didn't work, the bathtub leaked.... The first time I booked, I got a room with leaking AC and it wasn't cold, upgrading to an executive room cost me 150 thousand rupiah. But it turned out to be the same, not recommended
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4 people find it helpful
Accommodation's Reply
16 Mar 2025
Dear Guest, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all of our facilities and services. We apologize for any inconvenience during your stay, and all positive feedback from you will be our evaluation material to be better in the future. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana. General Manager.
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Hendri A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff were very friendly and polite, but the room cleanliness and comfort were lacking, such as the shower not working.
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3 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Hendri A. Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all our facilities and services. We hope we still have the opportunity to welcome Mr. Hendri A back and provide our best service. Best regards, Danang Dwi Laksana
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Friendly staff, comfortable, clean environment
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2 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Votelovers, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all our facilities and services. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana
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P***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
over all okay a little uncomfortable with the bed, but it's okay with the affordable price💙💙
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Votelovers, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all our facilities and services. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Really like it, the staff is very responsive. I was afraid of getting a bad room like the reviews but because I had confirmed it first with the staff, I was chosen a good room. Thank you very much
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3 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Votelovers, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all our facilities and services. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana
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i***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Comfortable, unfortunately the wifi is sometimes a bit slow
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Accommodation's Reply
07 Feb 2025
Dear Votelovers, Warm greetings from Votel Grand Tulungagung, a comfortable hotel in Tulungagung city. Thank you for taking the time to share your experience with us and we are glad to know that you enjoyed all our facilities and services. We hope we still have the opportunity to welcome you back and provide our best service. Best regards, Danang Dwi Laksana
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
It's good but the fit is a bit shaky.
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2 people find it helpful
A***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 22 week(s) ago
No towels, dirty, damp room. Smells.
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3 people find it helpful
Budianto s.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 22 week(s) ago
The AC is not cold at all, the mattress smells, there is no hot water, lots of mosquitoes, the wifi doesn't work.
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2 people find it helpful
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
friendly service, clean, environmentally friendly, soundproof rooms
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1 people find it helpful
A***s
icon-origin-TRAVELOKA
6.5
/10
Reviewed 23 week(s) ago
Cleanliness must be maintained because if it is not clean, guests will be reluctant to come again.
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2 people find it helpful
Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Special, comfortable, clean, beautiful and impressive. Next time, come here again.
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1 people find it helpful
Agus S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
very impressive fantastic experience and next time will definitely stay here again
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Number of reviews per page
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