7.4
Pleasant
From 35 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.7

Meal

7.6

Location

8.2

Service and Facilites

7.4

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Traveler Reviews Apatel Gold Coast Seaview Apartemen PIK

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40
Customer reviews
romi r. l.
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Transit
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6.6
/10
Reviewed 32 week(s) ago
Lots of cockroaches, I've killed 5 and there are still many more roaming around on the bed too.
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2 people find it helpful
A***d
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Business
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10.0
/10
Reviewed 66 week(s) ago
Staff sangat ramah dan sangat nyaman tempat dan view nya
1 people find it helpful
Erjan E.
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5.9
/10
Reviewed 79 week(s) ago
A very bad experience staying at the Gold Coast Tower Bahamas Apartment, unit 10F (10th floor, room 10F) as follows: 1. There are lots of rules for guests who want to swim. Only 2 people are given permission for the studio type + children under 12 years old + their height does not exceed the height of a pager. 2. Parking is paid by the hour. 3. Renters are not provided with free parking facilities. 4. The Bahamian tower receptionist who was on duty on December 3 an Ajeng was very unfriendly, not educated in the hospitality sector & not professional. At first I said well, I wanted to chat with the manager, he wasn't allowed. After I got angry and told him I wanted to publish it, after I recorded all of his conversations and said I wanted to publish it on social media, he then forced me and chased me to meet his manager. So it's very unfortunate that management at the same level as Gold Coast Apartments, you know, has an attitude towards responding to guest complaints like this, and they are very unprepared to deal with complaints. 5. Strongly not recommend staying at the Gold Coast Tower Bahamas. It's better to just go to Oakwood, you pay a lot of money but you're very satisfied. 6. Requested a deposit, but not returned at check out. And the return account must be BCA too, otherwise additional fees will apply. If you dare to ask for a deposit, you should return it when checking out. 7. There are stains on the mattress.
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4 people find it helpful
Accommodation's Reply
02 Jan 2024
Hello Brother Erjan, thank you for staying at Apatel. We apologize for the problems and inconvenience during your stay. Regarding the use of the swimming pool, you can only use a maximum of 2, bro (or according to apartment management policy). For parking, we do not include parking. Regarding the receptionist, you can just contact us via WA in the future, because the receptionist is a receptionist from the apartment management. We will improve the quality of our services in the future, thank you.
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Soleman H.
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5.4
/10
Reviewed 142 week(s) ago
Room equipment is not ready such as gas that is not installed, toiletries are not there not to mention the room is dirty.
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6 people find it helpful
bayu
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6.3
/10
Reviewed 149 week(s) ago
The process is complicated and the deposit is cut by the admin and because of the different bank during the transfer, even though when we pay the deposit we are subject to admin fees too. And waiting max 7 working days to be returned.
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8 people find it helpful
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Woto
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6.2
/10
Reviewed 169 week(s) ago
The procedure for entering the room must use a cash deposit and have to wait for the clerk. And quite convoluted. And a deposit refund is also asked for H + 1 after checking out, although in the end I was able to ask for it at check out. Not practical.
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9 people find it helpful
Fitria d. S.
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6.0
/10
Reviewed 178 week(s) ago
It's very complicated and the AC is leaking, the blanket is dirty.
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2 people find it helpful
Laura T.
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8.5
/10
Reviewed 178 week(s) ago
Very comfortable. Clean. cold ac
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4 people find it helpful
Gusti F.
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6.0
/10
Reviewed 193 week(s) ago
The air conditioner is not cold at all for the clean room.
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2 people find it helpful
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Desica
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6.1
/10
Reviewed 195 week(s) ago
Not available:- wifi.- mineral.- oven can't heat up.- ac gab cold.
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3 people find it helpful
Henricus 5.
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9.7
/10
Reviewed 210 week(s) ago
Dapat unit seaview lantai. 10, kamar bersih, perlengkapan dapur lengkap sehingga bisa masak makanan kesukaan. Fasilitas kolam renang sangat nyaman dan bersih. Salah satu kolam renang resort terbaik yang ada di Jakarta.
5 people find it helpful
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