Bety M.

Transit

5.0

/10

Reviewed 1 week(s) ago

I cried so much because the hotel staff trivialized the thawing of my 25 bags of breast milk that were supposed to be souvenirs for my baby, but they had to be thrown away. I was in Palembang for 3 nights for work and I only stayed one night here because it was close to the airport, but how disappointed I was when I left my frozen breast milk from the previous hotel, it was ruined by this hotel overnight, and the staff didn't even apologize. The hotel is very un-breastfeeding friendly, I was really disappointed.

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Accommodation's Reply

12 Aug 2026

Dear Ms. Betty M., Thank you for choosing Rhys Palembang Hotel as your accommodation and thank you for taking the time to share your experience. On behalf of the management, we sincerely apologize for the incident you reported. We will immediately follow up on this inconvenience with the relevant team to ensure that the situation improves in the future and does not happen again. Your review will be a valuable reference for us to better provide services and facilities in the future. We hope to welcome you back to Rhys Palembang Hotel again. Sincerely, The Management Team, Rhys Palembang Hotel

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R***h

Leisure

10.0

/10

Reviewed 4 week(s) ago

Very good, excellent service, located on the outskirts of town.

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Accommodation's Reply

21 Jul 2026

Dear Mr./Ms. R*h, Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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V***i

Business

9.7

/10

Reviewed 5 week(s) ago

The hotel is very comfortable, Wi-Fi access is fast, the food in the hotel restaurant is very varied and delicious.

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Accommodation's Reply

13 Jul 2026

Dear Mr./Ms. Vee, Thank you for choosing Rids Palembang Hotel as your accommodation and thank you for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rids Palembang Hotel again. Sincerely, The Management Team, Rids Palembang Hotel

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Z***a

Business

8.8

/10

Reviewed 5 week(s) ago

Quiet and good service staff.

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Accommodation's Reply

13 Jul 2026

Dear Mr./Ms. Z*a, Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We look forward to welcoming you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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W***a

Transit

9.6

/10

Reviewed 5 week(s) ago

The hotel room was clean, and the food wasn't very tasty. But for a one-day stay, it's still okay.

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Accommodation's Reply

13 Jul 2026

Dear Ms. Wa, Thank you for choosing Rids Palembang Hotel as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rids Palembang Hotel again. Sincerely, The Management Team, Rids Palembang Hotel

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S***A

10.0

/10

Reviewed 7 week(s) ago

Friendly staff, clean and very comfortable rooms.

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Accommodation's Reply

02 Jul 2026

Dear Mr./Ms. S*A, Thank you for choosing Rhys Palembang Hotel as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rhys Palembang Hotel again. Sincerely, The Management Team, Rhys Palembang Hotel

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Eka M. F.

10.0

/10

Reviewed 8 week(s) ago

Nice and comfortable hotel, spacious rooms.

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Accommodation's Reply

01 Jul 2026

Dear Mr./Ms. Eka M.F., Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We look forward to welcoming you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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T***s

Leisure

8.8

/10

Reviewed 8 week(s) ago

Great, keep it up. Keep the Indomie menu.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guests, Thank you for choosing Rhys Palembang Hotel as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We sincerely hope to welcome you back to Rhys Palembang Hotel again. Sincerely, The Management Team, Rhys Palembang Hotel

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Dewi Y.

9.7

/10

Reviewed 8 week(s) ago

Last night's stay here was really nice and don't ask about the service, the guys were really kind in helping me carry my loads of stuff.

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Accommodation's Reply

01 Jul 2026

Dear Mr. Davy Wai, Thank you for choosing Rids Palembang Hotel as your accommodation and thank you for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rids Palembang Hotel again. Sincerely, The Management Team, Rids Palembang Hotel

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Hendro S.

10.0

/10

Reviewed 8 week(s) ago

Very good and highly recommended

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Accommodation's Reply

22 Jun 2026

Dear Mr. Hendro S., Thank you for choosing Rids Palembang Hotel as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rids Palembang Hotel again. Sincerely, The Management Team, Rids Palembang Hotel

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F***a

Business

10.0

/10

Reviewed 9 week(s) ago

Very good service & service. Will stay again.

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Accommodation's Reply

18 Jun 2026

Dear Mr./Ms. F*a, Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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R***s

10.0

/10

Reviewed 9 week(s) ago

Good, highly recommended for staying overnight.

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Accommodation's Reply

15 Jun 2026

Dear Mr./Ms. R*s, Thank you for choosing Rids' Palace as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rids' Palace again. Sincerely, The Management Team, Rids' Palace

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Moh

Transit

10.0

/10

Reviewed 10 week(s) ago

The staff is friendly and the hotel is clean. The location is close to the airport, making it suitable for transit guests with reasonable prices. The food at Maminko Restaurant is also delicious, well-priced, and well-priced.

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Accommodation's Reply

15 Jun 2026

Dear Mr. Moh S.M., Thank you for choosing Rids Palembang Hotel as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rids Palembang Hotel again. Sincerely, The Management Team, Rids Palembang Hotel

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T***s

Business

8.5

/10

Reviewed 11 week(s) ago

Comfortable and the food has taste. Awesome

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Accommodation's Reply

02 Jun 2026

Dear Mr./Ms. T*s, Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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T***s

Business

8.5

/10

Reviewed 11 week(s) ago

The food tastes good. Keep it up.

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Accommodation's Reply

02 Jun 2026

Dear Customer, we sincerely thank you for choosing Rid's Palembang Hotel and for sharing your valuable feedback. We will continue to strive to improve our services and offerings. We look forward to seeing you again at Rid's Palembang Hotel. Sincerely, The Management Team of Rid's Palembang Hotel.

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A***a

Business

8.4

/10

Reviewed 12 week(s) ago

The food lacks taste and variety.

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Accommodation's Reply

29 May 2026

Dear Mr./Ms./Ms. A*a, Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience with us. We are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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E***y

9.4

/10

Reviewed 12 week(s) ago

Okay. Close to the airport, easy check-in and checkout.

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Accommodation's Reply

27 May 2026

Dear Mr./Ms. E*y, Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience. We are delighted that your stay was a positive one, and we are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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Martha P.

Transit

9.4

/10

Reviewed 13 week(s) ago

The best, both friendly and advertising

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Accommodation's Reply

19 May 2026

Dear Ms. Martha P., Thank you for choosing Rids Palembang Hotel as your accommodation and thank you for taking the time to share your experience. We are delighted that your stay was a positive one, and we are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rids Palembang Hotel again. Sincerely, The Management Team, Rids Palembang Hotel

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Z***a

Business

9.4

/10

Reviewed 14 week(s) ago

The staff is very friendly and quite helpful, cleanliness is well maintained.

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Accommodation's Reply

19 May 2026

Dear Mr./Ms. Z*a, Thank you for choosing Rid's Hotel Palembang as your accommodation and for taking the time to share your experience. We are delighted that your stay was a positive one, and we are committed to further improving the quality of our products and services in the future. We hope to welcome you back to Rid's Hotel Palembang again. Sincerely, The Management Team, Rid's Hotel Palembang

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e***i

Transit

8.5

/10

Reviewed 16 week(s) ago

Very close to Palembang Airport. For those of us with an early morning flight, this hotel was perfect. Breakfast was also varied.

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Accommodation's Reply

04 May 2026

Dear Mr./Ms./Mr ...

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Rid's Hotel Palembang

Overall Ratings & Reviews Rid's Hotel Palembang

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Traveler Reviews Rid's Hotel Palembang