Ordered at 5pm suddenly during the school holidays with children and vehicles, Malioboro Street was completely closed via the front alley, no vehicle could pass because the alley was small, the road was completely jammed, I had turned around several times because I had tried to contact Traveloka from 7am - 9pm finally asked for a refund for the phone call to the hotel but the owner couldn't help, the emotional owner didn't help at all. I said just charge 50%, but still didn't want to, in the end as a customer I lost 550,000. It's okay, I consider it charity to the father who owns the inn