Laguna Grand Hotel & Spa Songkhla

Explore Laguna Grand Hotel & Spa Songkhla
8.9
Very Good
From 55 reviews
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Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

8.7

Service and Facilites

8.9

People often mention about Laguna Grand Hotel & Spa Songkhla
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Surroundings (1)
Staff Friendliness (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
In-house Restaurant (1)
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Traveler Reviews Laguna Grand Hotel & Spa Songkhla

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40
Customer reviews
N***e
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
The hotel is beautiful and located away from the city, offering peace and privacy.
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Suraiya H.
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10.0
/10
Reviewed 8 week(s) ago
The atmosphere is perfect for relaxation; peaceful and comfortable.
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P***a
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8.8
/10
Reviewed 12 week(s) ago
The staff are lovely, the atmosphere is great, and the prices are affordable.
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K***l
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The hotel was superb!!! Location is around 15 to 20 minutes from Hatyai city.
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Ann T.
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8.5
/10
Reviewed 28 week(s) ago
The staff were friendly and the hotel was clean. The actual pool was a bit small. The breakfast was varied and tasty.
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T***n
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9.4
/10
Reviewed 53 week(s) ago
The location is quiet and suitable for relaxation. The facilities are complete and all functions are available. The room is clean.
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1 people find it helpful
G***t
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Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 61 week(s) ago
The front desk staff did not inform us about anything, whether it was the restaurant or the hotel services. The staff should be trained to provide information and provide professional service.
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Natnichar K.
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9.7
/10
Reviewed 114 week(s) ago
Clean Room, Great facilities and service mind staffs.
2 people find it helpful
Accommodation's Reply
26 Feb 2024
Dear Khun Vanlop Kanchai, Greetings from Laguna Grand Hotel & Spa Songkhla and thank you for taking your time to review of your stay at Laguna Grand Hotel and Spa Songkhla. Your score and feedback will motivate our associates to provide better service. We truly appreciate that you chose to stay with us for your recent visit. And we are looking forward to welcoming you again soon. Best regards, Yadapat Ketkaew Front Office Manager Laguna Grand Hotel & Spa Songkhla
SAIPIN SAIPIN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 130 week(s) ago
Good atmosphere Very natural Excellent service The rooms are clean and comfortable. Suitable for families Or come alone and chill. You can do the same.
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BAN C. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 135 week(s) ago
5 Starts facilities and services.
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Jarasdow H.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 139 week(s) ago
ดีหมดตั้งแต่เข้ารร แต่สุดท้ายตอนเช็คอินโทมาเร่งทั้งๆที่กำลังขนของออกไปอยู่กระเป๋าเรา4ใบมา2คนก็ต้องใช้เวลาในการขนหน่อยเลยเรทไปประมาณ10นาที พนงบอกต้องรีบเช็คออกเพราะห้องเต็ม โอเคเราเข้าใจได้ พอถึงล้อบบี้เราก็รีบไปคืนคีย์การ์ดทันที ฟ้อนบอกว่าไปนั่งรอ5นาที แม่บ้านต้องเช็คห้อง เราก็ไปนั่งรอ รอไปเกือบครึ่งชม! พนงก็ยังไม่เรียก เราเลยเดินไปถามเช็คยังไม่เสร็จหรอคะ พนงหัวเราะบอกว่าเสร็จนานแล้วค่ะ พอดีไม่เห็นลูกค้านั่งอยู่ เสาบัง? ว้อท?! นี้คือเหตุผลหรอ? คือคุณควรเดินมาหาเรามั้ยไม่ก็เรียกเรา เราก็ไม่ได้นั่งไกลเลยจากเค้าเตอร์ฟ้อนเลย เสียความรู้สึกมาก ทำเสียเวลาไปเกือบครึ่งชม ฝากตำหนิหน่อยนะคะ แย่มาก
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NATCHA MUANGSONG
icon-origin-TRAVELOKA
8.5
/10
Reviewed 140 week(s) ago
The hotel is beautiful, clean, a variety of breakfast.
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Ariya N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 146 week(s) ago
สวย สะอาด พนักงาน บริการดีมากค่ะ
1 people find it helpful
Kunfa S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 158 week(s) ago
Good view point, self refreshing.
1 people find it helpful
Panita I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 173 week(s) ago
The peak is very good. Convenient facilities Salt water swimming pool, fitness center, sauna, jet ski, delicious dessert cafe as well.
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3 people find it helpful
Accommodation's Reply
09 Jan 2023
Thank you for choosing Laguna grand hotel and spa Songkhla for your recent staying with us! Looking forward to welcoming you again soon.💕
Jub K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
โรงแรมสวยมากค่ะ พนักงานก็บริการดีสุดๆ
2 people find it helpful
Accommodation's Reply
09 Jan 2023
Thank you for choosing Laguna grand hotel and spa Songkhla for your recent staying with us! Looking forward to welcoming you again soon.💕
Usa madman
icon-origin-TRAVELOKA
6.0
/10
Reviewed 178 week(s) ago
ในห้องไม่เรียบร้อย ที่นอนเจอเส้นผม แล้ว ที่ไม่โอเคเลย คือ เจอ คราบประจำเดือน แสดงว่า โรงแรม ไม่ใสใจ ไม่เปลี่ยนผ้าหรือยังไง ที่จอดรถ กลางแจ้ง ลำบากเวลา ฝนตก นั่นสิ ใต้อาคารก็มี ค่ะ แต่รับรองไว้น้อยไป ขอไม่แปะรูปนะคะ บรรยากาศโรงแรมสบายคะ โปร่งดี
2 people find it helpful
Sukhuma wallisute
icon-origin-TRAVELOKA
9.4
/10
Reviewed 182 week(s) ago
Booked a room for relatives on Oct. 26, but because one room, the school probably forgot to prepare towels (for 2 people per room, reserved 2 rooms). Our parents went up to send relatives as well. I want to see the room as well. because the school is very beautiful So we called to ask for towels at the front, but hey, the staff in front of the front said that they saw that up to 6 people, they were watching the CCTV. Our aunt replied that we are staying in a room for 2 people, a total of 4, as booked, but I see that it goes up to 6 because the other 2 people just came up and delivered. Didn't stay with (it's my parents) The point is, you said you looked at the CCTV. Rei saw that there were 6 of us. We didn't feel very well. You can see it's a duty. but keeping customers And the customer's feelings are not less important. Not angry for forgetting to put towels in the room because We had a sudden change of room. From a single room to a double bed But it hurts that you see us playing dishonestly and secretly taking a break. You don't have to explain your work in detail to your customers. But the use of words is important. Our hearts and customers' hearts are preserved a little. It's a bit long, but you need to know.
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3 people find it helpful
Derek a. Z. C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 186 week(s) ago
Great stay at the only 5-star resort in Songkhla! The rooms were comfortable, and the food at The Riva Restaurant was delicious! The staff were really friendly. I enjoyed the Thai massage at Panta Spa too. Nice facilities such as swimming pool and gym.
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Woranan E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 186 week(s) ago
พนักงานบริการดีมาก ประทับใจ ห้องกว้าง สะอาด อาหารเช้าหลากหลาย แต่ไม่ค่อยเติมอาหาร
+3
1 people find it helpful
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