Gunawan

Staycation

8.7

/10

Reviewed 3 day(s) ago

Strategic location, close to ICE BSD and restaurants. Family Mart and Alfamart are also nearby. The lobby is on the second floor, and you have to climb one flight of stairs before taking the elevator to your room. My room had a single bed, but it seemed like two mattresses were pushed together, making it a bit uncomfortable. Otherwise, it was fine.

See original

Find this review helpful?

Desi I. S.

8.5

/10

Reviewed 6 day(s) ago

There's a private room for breakfast. The menu is quite extensive. The food is delicious. I like it.

See original

Find this review helpful?

Accommodation's Reply

26 May 2026

Dear Ms. Daisy I.S., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

F***m

8.5

/10

Reviewed 6 day(s) ago

Nice stay, good hotel. Great view.

Find this review helpful?

Indiana M.

9.4

/10

Reviewed 3 week(s) ago

The room was clean and spacious, unfortunately there were no drinks provided in the room.

See original

Find this review helpful?

Accommodation's Reply

12 May 2026

Dear Indiana M., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

m***a

Leisure

9.4

/10

Reviewed 4 week(s) ago

Good, affordable and the rooms are quite big.

See original

Find this review helpful?

Accommodation's Reply

06 May 2026

Dear Maria, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

D***n

Business

10.0

/10

Reviewed 4 week(s) ago

Its proximity to ICE and the Aeon Mall shopping center makes this hotel a top choice for business travelers. The ambiance and amenities in the rooms are excellent, tidy, comfortable, and pleasant.

See original

Find this review helpful?

Accommodation's Reply

06 May 2026

Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

S***i

10.0

/10

Reviewed 5 week(s) ago

Every time there's a concert at ICE BSD, I always stay here... The room is clean, the staff is friendly and very helpful. Even though I booked a non-smoking room but got a smoking room, they were able to minimize the cigarette smell to the point where it almost didn't feel like the room was actually a smoking room.

See original

1 people find it helpful

Accommodation's Reply

29 Apr 2026

Dear Ms. Safitri, Dear Gentlemen/Ladies, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

I***I

Business

10.0

/10

Reviewed 5 week(s) ago

Budget hotel with many destinations in reach within minutes. Calm and peaceful room (no concert event may took the cause). Helpful staff, and facilities (token self-laundry with ironing table) support for business traveler. Sure will be back for more.

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and a comfortable stay for you. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

Yudha T.

Business

9.1

/10

Reviewed 6 week(s) ago

The room was comfortable. The staff was responsive. It was close to ICE and other malls. I'll definitely stay here again. Highly recommended.

See original

1 people find it helpful

Accommodation's Reply

22 Apr 2026

Dear Mr. Yutha Tama, Dear Gentlemen/Ladies, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

F***y

9.1

/10

Reviewed 6 week(s) ago

It was quite comfortable, and I slept soundly. It was just that there was a bit of noise, but I'm not sure where it came from. It seemed to be coming from some internal machine, making the continuous "pedak jeduk" sound. I also found dirty hotel slippers, likely belonging to previous guests. Perhaps this could be looked into further.

See original

Find this review helpful?

Accommodation's Reply

21 Apr 2026

Dear Madam, Thank you for staying at Joylife BSD City Hotel and sharing your experience. We are delighted to hear that you enjoyed your stay. However, we apologize for the inconvenience caused by the noise and the inappropriate cleanliness of the slippers. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate evaluation and improvement to prevent such incidents from happening again. We hope to welcome you back again with an even better stay, one that will surely exceed your expectations. Sincerely, Inda Rambu, General Manager

See original

R***A

10.0

/10

Reviewed 6 week(s) ago

The distance to ICE BSD is very close and there is an event there so it is really worth it.

See original

Find this review helpful?

Accommodation's Reply

20 Apr 2026

Dear Ms. Renna Febrianita, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

W***n

8.5

/10

Reviewed 8 week(s) ago

Overall, it's perfect for those watching concerts at ICE BSD. It's just a short walk away. Nice experience, except the bathroom floor is a bit slippery. Plus, the hairdryer didn't work, but the staff immediately gave me another one. Luvv🥰

See original

Find this review helpful?

Accommodation's Reply

14 Apr 2026

See original

S***a

8.5

/10

Reviewed 9 week(s) ago

A good budget hotel! Close to The Breeze BSD! Lots of culinary options nearby.

See original

Find this review helpful?

Accommodation's Reply

06 Apr 2026

See original

Tina O.

Leisure

9.4

/10

Reviewed 9 week(s) ago

Easy check-in process, everyone was friendly, from the security guard to all the staff. I was satisfied with my stay there. I got a low rate, but the service was still good. 👍 Always success and maintain the service, thank you 🫰❤️

See original

1 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Ms. Tina O., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

Verified Traveler

10.0

/10

Reviewed 14 week(s) ago

Atmosphere/Facilities: Aesthetic hotel, comfortable, spacious, and clean room. Food: I checked in without breakfast, maybe I will try the food later. Staff Assistance: Stayed only for 1 night, for staff assistance maybe only at the reception, very good. Highlights: Aesthetic lobby, spacious, neat, and clean room. Price: According to the room without breakfast. Location: Strategic because it is close to Alfamart.

See original

3 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Mr./Mrs. G*t, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

A***D

Business

8.5

/10

Reviewed 14 week(s) ago

There is no special lane for suitcases, climbing the stairs is quite difficult

See original

Find this review helpful?

Accommodation's Reply

06 Apr 2026

Dear Mr./Ms. A*D, Dear Sir/Madam, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

M***a

Business

8.4

/10

Reviewed 14 week(s) ago

Worth the price.. The plus point is that it is very close to ICE BSD because there happened to be an event there.. There is also Kopi Nako, a minimarket, a laundry, Warteg Bahari.. For a very ordinary room, the bathroom could still be cleaner actually.. The only downside is that there is no mirror in the room, so it's really annoying if you want to look in the mirror you have to go to the bathroom.. Otherwise, it's okay..

See original

Find this review helpful?

Accommodation's Reply

06 Apr 2026

Dear Ms. Melva... We sincerely thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to having the opportunity to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

ajizah

8.2

/10

Reviewed 15 week(s) ago

Check-in and checkout process is fast, very close to ICE BSD, just walk, lots of snacks, in front of the hotel there is Warteg Bahari, there is Alfamart, Kopi Nako is also close.

See original

2 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Ms. Ajisah J., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

Aviva D.

Staycation

10.0

/10

Reviewed 15 week(s) ago

I was pleasantly surprised when I arrived at this hotel. The lobby is aesthetic, the rooms are spacious and clean, and the breakfast is delicious in a chic restaurant. It's located right behind ICE BSD. I was looking for a hotel within walking distance to ICE because I was attending a running event. The price is very affordable, and there are many restaurants and cafes nearby. I'll be a regular when there's an event at ICE.

See original

Find this review helpful?

Accommodation's Reply

06 Apr 2026

Dear Ms. Aviva Dalimi, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

See original

S***a

7.0

/10

Reviewed 17 week(s) ago

It's close to ICE BSD, so when there are religious studies or seminars there, it's just a short walk. There are also plenty of food stalls around the hotel. However, for some reason, the drainage in the room always made a "dukdukdukduk" sound, like a rat trying to get out. It also sounded like it was about to open several times, so we held it back with a trash can and a glass filled with water to keep the rat from escaping.

See original

1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Mr./Ms. Shifa, Thank you for taking the time to share your experience with us, and we apologize for any inconvenience you may have experienced during your stay. We have forwarded this information to the relevant departments to take appropriate preventative measures. We look forward to welcoming you back on your next visit. Management: Joylife BSD City

See original

Joylive BSD City

Overall Ratings & Reviews Joylive BSD City

8.9

8.9

8.8

9.1

8.8

Traveler Reviews Joylive BSD City