Overall Ratings & Reviews The Orient Jakarta, a Royal Hideaway Hotel

Dear Guest, Thank you for your positive review! We are very happy that you enjoyed your stay at Hotel Terwangi, especially our service. We look forward to your next visit for an equally enjoyable experience! Warmest Regards, The Orient Jakarta Management

Dear Ms. Ina, Thank you so much for your positive review. We are so happy to hear that you enjoyed our Instagram-worthy room, the comfort of our plush mattress and pillows, and the wide selection of breakfast—especially the pastries! Comments like these mean a lot to us and motivate us to continue providing the best service. We look forward to welcoming you back for another enjoyable stay! Best regards, The Orient Jakarta Management

Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you loved the food, the service, and especially the view from our swimming pool. It's wonderful to know that it was the perfect spot for you to relax and unwind with your loved ones or friends. Your feedback truly means a lot to us, and we can’t wait to welcome you back for another memorable experience. Warm Regards, The Orient Jakarta Management

Dear Ms. Shearlyta, Thank you for sharing your experience with us — and welcome back! We're thrilled to hear you enjoyed your stay and appreciated the room upgrade. It’s wonderful to know that the artistic atmosphere, friendly service, and delicious meals made a positive impression. We're especially glad you enjoyed the fifth-floor swimming pool and the library lounge. Your recommendation means a lot to us, and we look forward to welcoming you again for a third visit! Warm regards, The Orient Hotel Management.

Dear Guest, Thank you for your kind words! We're delighted to hear that you appreciated our facilities and found our staff to be welcoming and helpful. Your feedback motivates us to continue providing the best possible service. We look forward to welcoming you again soon! Warm regards, The Orient Hotel Management

Dear Ms. Fitrya, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and recommended our hotel. Regarding your feedback regarding the cleanliness of the room, we apologize for the inconvenience. We greatly appreciate your attention, and this feedback will inform our evaluation to continuously improve the quality of our service and room comfort for all our guests. We look forward to welcoming you back for an even better experience in the future. Best regards, The Orient Jakarta Management.

Dear Mr. Wandi, Thank you for your positive review. We are delighted to hear that you enjoyed our interior design, service, and amenities, making you feel at home during your stay. We also appreciate your feedback regarding parking access. This will be our focus for future improvements. We look forward to your return visit in the future. Best regards, The Orient Jakarta Management

Dear Guest, Thank you for your positive review. We are delighted to learn that you were satisfied with our service, facilities, and location. Your appreciation for the friendliness of our staff, the cleanliness of our rooms, and our facilities, such as the rooftop cafe, swimming pool, and fitness center, means a lot to us. This review motivates our team to continue providing the best service. We look forward to your next visit. Sincerely, The Orient Jakarta Management

Dear Guest, Thank you for taking the time to leave a positive review. We are delighted to know that you and your family have chosen our hotel frequently and found it comfortable. We look forward to your next visit in the near future. Sincerely, The Orient Jakarta Management

Dear Guest, Thank you very much for your review! We are delighted to know that you were satisfied with our service and facilities. We look forward to welcoming you back for another enjoyable experience in the future. Best regards, The Orient Jakarta Management.

Dear Guest, Thank you so much for your kind words! We're truly honored to hear you say that this is the best hotel you've ever seen — what a wonderful compliment! It means a lot to our entire team, and we're so glad we could make your stay a memorable one. We look forward to welcoming you back again in the future for another great experience. Warm regards, The Orient Jakarta Management

Dear Mr/Mrs, Thank you very much for your kind words! We’re delighted to hear that you found our hotel excellent, perfect, and nice. It’s always a pleasure to know our guests had a great experience, and your feedback means a lot to us. We look forward to welcoming you back again soon! Best regards, The Orient Jakarta Management

Dear Sir/Madam, Thank you for your lovely comment! We're thrilled to hear that the hotel's unique style matched your personal taste. It's always a pleasure to host guests who connect with the atmosphere we’ve created. We look forward to welcoming you back for another stylish and memorable stay! Best regards, The Orient Jakarta Management

Dear Sir/Madam, Thank you for your feedback. We apologize if the variety and taste of the food have not met your expectations. Your feedback is very valuable to us, and we will convey it to the culinary team to be used as material for evaluation and improvement in the future. We look forward to welcoming you back and providing a more satisfying experience on your next visit. Best regards, The Orient Jakarta Management

Dear Mrs. Fitri, Thank you so much for your kind words. We're so glad to hear you loved the room and enjoyed the breakfast. We hope to welcome you back again soon for another great stay. Best Regards, The Orient Jakarta Management

Dear Mr/Mrs, Thank you so much for your lovely review. We're thrilled to hear that you had such an amazing and "hommie" experience with us. It means a lot to know you enjoyed the hotel, the view, and especially the kindness of our team. We'll be sure to share your kind words with everyone here — it will definitely brighten their day. Hope to welcome you back soon for another unforgettable stay. Best Regards, The Orient Jakarta Management

Dear Sir/Madam, Thank you very much for taking the time to share your experience of staying here! We are very happy to know that the impression you got was in accordance with your expectations after seeing our photos. We also greatly appreciate your appreciation for the comfort, cleanliness of the hotel, and the friendliness of our staff. We are committed to providing the best service to all guests, without exception. We look forward to your next visit, hopefully on your next visit you will have the opportunity to enjoy our aesthetic rooftop. See you again. Best Regards, The Orient Jakarta Management

Dear Mr. Nicky, Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at our place, from the photo spots, staff service, to the comfort of the room and the distinctive Orient interior nuances that we offer. We will continue to strive to maintain the quality of service and atmosphere so that every visit you make is always memorable. See you again on your next visit. Best Regards, The Orient Jakarta Management

Dear Sir/Madam, Thank you very much for your review and feedback. We apologize if the painting in the elevator access area feels uncomfortable or creepy. This kind of feedback means a lot to us to create a more pleasant atmosphere for all visitors. Our team will take this into consideration and review the interior design in the area. We hope you have a pleasant visit, and we hope to welcome you back with a better experience. Best regards, The Orient Jakarta Management

Dear Sir/Madam, Thank you very much for choosing to staycation with us and sharing your review. We are glad to hear that you liked our art concept and felt that the room was okay overall. We also appreciate your feedback regarding the elevator, glass, distance between toilet and shower, and cleanliness of the windows. We will immediately follow up on these matters with the relevant team so that your future stay experience can be more comfortable and enjoyable. Hopefully we will still have the opportunity to welcome you back with better improvements in the future. Best Regards, The Orient Jakarta Management