9.2
Exceptional
From 1,064 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.2

Location

9.3

Service and Facilites

9.3

People often mention about ARTOTEL Suites Bianti Yogyakarta
All
Staff Friendliness (145)
Bedroom (142)
Distance to City Center (133)
Taste (131)
Variety (130)
Hotel Area (129)
Ambiance (128)
Room Space (126)
Bathroom (126)
Accessibility (111)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ARTOTEL Suites Bianti Yogyakarta

Number of reviews per page
20
40
Customer reviews
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Maybe you can do room maintenance.
Translated by Google Icon
See original
Find this review helpful?
a***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel staff was friendly and very helpful. The food was delicious and the atmosphere was comfortable. Overall, it was a pleasant stay.
Translated by Google Icon
See original
Find this review helpful?
Kartika D. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Breakfast variations are quite varied, artistic hotel, comfortable rooms.
Translated by Google Icon
See original
Find this review helpful?
D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
recommended untuk next business trip.
Find this review helpful?
E***z
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The furniture needs to be upgraded immediately because it already looks old.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Mr/Mrs E***z, Thank you for your valuable feedback. We appreciate your input regarding our furniture, and we will certainly take this into consideration for future improvements. We hope to have the pleasure of welcoming you back with an even better experience. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Requested a non-smoking room but was given a smoking room. Even though it has been treated as no-smoking, the room still smells of cigarettes. Resting is uncomfortable. Requested 2 sunny-side up eggs but they were made by hand on the plate. The kitchen staff at the egg station did not understand what the guests wanted. The kitchen staff at the egg corner were not very friendly to the guests.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Ms. I***a, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the room assignment and the smoking odor, as well as the miscommunication at the egg station. Your comfort is very important to us, and we regret that we did not meet your expectations this time. We truly value your input as it helps us improve our services, especially in ensuring better room allocation and more attentive service from our culinary team. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
When I first entered the lobby, it smelled great and was clean. The staff were friendly too, and the room was clean. Everything smelled nice and was cool. My request for a mini birthday cake was fulfilled. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Mrs. A***a, Thank you for sharing your experience with us. We’re so glad you enjoyed the cleanliness, refreshing atmosphere, and our warm hospitality. It’s wonderful to know that your birthday request was fulfilled and made your stay even more special. We look forward to welcoming you back for more memorable moments. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
You can't go wrong choosing a staycation here🥹✨
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Mrs. E***a, Thank you for choosing us for your staycation 🥰✨ We’re so glad to know you had a wonderful time here. Can’t wait to welcome you back for another memorable stay! Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Profile Picture
Hamzah B. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice stay for 9 days. Best experience. Thumbs up for the team 👍👍👍
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mr. Hamzah B. Y., Thank you for staying with us for 9 days and sharing your wonderful feedback. We’re delighted to know that you had the best experience and truly appreciate your kind words for our team. Your encouragement means a lot to us, and we look forward to welcoming you back soon. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
This is my second stay at Artotel and I'm still very happy with the service. The staff is very helpful, and the room is clean and comfortable. However, the carpet in the room seems to need a wash as it looks a bit dull. The breakfast staff was very attentive on the second day of our stay, offering coffee just like the one we ordered the first day. The breakfast menu is a bit different from the previous year, but so far it's still quite tasty. Definitely worth the stay.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Mrs. d***a, Thank you for choosing us again and for sharing your experience. We’re delighted to know you enjoyed our attentive service, comfortable room, and breakfast offerings. We truly appreciate your feedback regarding the carpet and breakfast variety — it helps us improve further. We’re glad our staff could make your stay memorable, and we can’t wait to welcome you back for another enjoyable visit. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
It's nice, but the room is dark and the lighting is lacking, and the food is not very varied, but the FO is very friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. R***a, Thank you for sharing your experience with us. We’re happy to hear our Front Office team made you feel welcome 😊. Your feedback about room lighting and breakfast variety is truly valuable, and we’ll make sure to review it for improvement. We look forward to welcoming you back with an even better experience. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
D***y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The towels are not comfortable to use. The towels in the room and the towels at the pool are worn out and unpleasant to look at.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mr/Mrs D***y, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the towels during your stay. Your feedback is very valuable, and we will take immediate action to refresh and improve the quality of our linens for better comfort. We truly hope to welcome you back with a more pleasant experience in the future. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Profile Picture
Hamzah B. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Nice place to stay with friendly staff
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear Mr. Hamzah B. Y., Thank you for your kind words. We are delighted to know you enjoyed your stay and appreciated our friendly staff. We look forward to welcoming you back again soon at ARTOTEL Suites Bianti Yogyakarta. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfortable hotel! There’s live music in the cafe as well
1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear R***n, Thank you for sharing your experience. We’re delighted to know you had a comfortable stay and enjoyed the live music at our café. We look forward to welcoming you again at ARTOTEL Suites Bianti Yogyakarta. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very good, friendly staff, good food
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear A***g, Thank you for sharing your kind review. We’re glad to hear you enjoyed our friendly service and delicious food. We look forward to welcoming you back to ARTOTEL Suites Bianti – Yogyakarta soon. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly, the cakes are delicious, and the food is all delicious. I'll definitely be back, hehe. The view is gorgeous, perfect for family meetup time. It's also kid-friendly🥰
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear A***a, Thank you for sharing your delightful experience with us. We’re so glad to know you enjoyed our cakes, food, and the beautiful view. It’s wonderful to hear that you found our hotel kids-friendly and perfect for quality time with family. We can’t wait to welcome you back again soon! Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Rachma M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
2nd stay was very pleasant
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear Mrs. Rachma M., Thank you for choosing ARTOTEL Suites Bianti – Yogyakarta for the second time. We’re delighted to know your stays have been very enjoyable. We look forward to welcoming you back again soon for another pleasant experience. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
live music downstairs penetrated our room at 509 at 22:10 on Wednesday after being called, it stopped after 10 minutes, then the next day, it stopped at 23:00, we stayed for 5 nights.... live music (DJ) please fix it... it's like being in boshe/liquid/eskala....
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear S***a Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the live music during your stay. Your comments have been well noted, and we will coordinate with the related team to ensure this matter is addressed better in the future. We appreciate your patience and hope to have the opportunity to welcome you again with an improved experience. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
S***a
icon-origin-TRAVELOKA
7.4
/10
Reviewed 6 week(s) ago
The music from the club was playing all the way upstairs after 11:00 PM. It didn't stop until the first day we checked in. The sound was still playing in the room after we called, but it was turned down. We were in 509, the 5th floor. The music was back on the second and final day. Check-in took a while, arriving at 3:15 PM and then checking in at 4:00 PM, but that's okay. Please be quicker next time.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear S***a Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the music disturbance and the delay during check-in. Your feedback is very valuable, and we will use it to improve both our sound control and check-in process to ensure a smoother and more comfortable stay for our guests in the future. We truly appreciate your understanding and hope to have the opportunity to serve you better on your next visit. Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Fitri M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
My son wants to go back there again 🥰
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Ms. Fitri, Thank you for sharing your lovely experience with us. We’re so happy to hear that your child enjoyed the stay — we’d be absolutely delighted to welcome you and your family back soon! Warm regards, ARTOTEL Suites Bianti – Yogyakarta
Number of reviews per page
20
40