My room had the worst bed I’ve ever experienced in all my years of staying in hotels. I expect that any mattress lying on the side of the road would be better than this. It completely sagged in the middle with springs that poke into your back. I sat on it for two minutes and had instant back pain. There was no way I could sleep on this without debilitating back pain so did not stay more than 15 minutes. It is astounding that an establishment could actually think it is ok to charge people money to sleep on this. The hotel is not clean either. The toilet has grime in places, floors not properly clean, especially the stairwell. The windows do not open properly in the room. The lady on the front desk is rude, completely unhelpful and contemptuous. They charge £10 an hour to leave a bag behind after you check out- I have never experienced this kind of exploitation and lack of generosity from any of the thousands of hotels I have stayed. I left and went back home rather than inflicting a stay at this hotel on myself.