Wonderful stay in the heart of Bilbao. Rooms are clean, spacious and well-maintained. Breakfast spread is delicious and extensive. Both the pool and the gym are very good. Staff are prompt in their service.

The hotel location was very convenient! We walked everywhere we needed to. The staff was nice enough to upgrade us to a suite! Very clean and comfortable room. The staff was very helpful and friendly as well!

Breakfast was very good; lots of wonderful choices.

Great location very convenient for bus to and from airport Staff fantastic Will stay again

We’ve been away from home traveling and cruising throughout Europe since March 28th. By far, this hotel has provided the best accommodations. The staff is also superb and breakfast was delicious!!! I highly recommend this hotel to anyone staying in Bilbao.

I was able to get into the spa the same day I arrive - they open until 9pm - what a treat - great massage. The front desk is friendly and professional. I didn’t eat here but my colleague did and said it was great. The room was impeccably clean and super quiet - I hadn’t slept for a few nights and was able to sleep comfortably until mid morning. Very minimalistic but elegant design.

Yes

Modern hotel in g.reat location

great family room. lots of space for family of 4. kids loved the twin bunk beds. close walking distance to museum

Room was perfect, bigger than I expected. Shower was one of the best hotel showers I've ever used. Really nice experience in the Spa (extra cost for that)

All of the above and location.

Staff were excellent. Rooms very modern and spotless. Absolutely zero complaints . Will definitely stay again

Excellent Hotel great location!

Amazing

Everything about this hotel was good - location, lovely rooms, welcoming staff.

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Excelent

Everything was perfect! The pizza wasn't good, but the rest makes up for it.

Central location, easy walking distance to everything. Room clean and spacious, modern, updated decor. Hotel breakfast was excellent. Will stay here again.

It was my second stay with this hotel. This time, the coffee machine was out of order ( they said they will fix it next day )and the scale was also not working which was not fixed even in next day. Floor towel was missing when checked in in the first day. Ali, the staff who was always very helpful, sent to the room swiftly.