Nice, clean room. Comfortable bed. Noisy A/C

They told me I had an Expedia credit. I used it and then they told me no and charged me.

Parking (paid) is right around the corner, easy access. Check-in was efficient, and initial impressions of the hotel were excellent. It has a smaller, warm feel to it vs. a huge hotel downtown. Bar/restaurant area is cool/funky, a nice place to have coffee or a drink. The hotel is transparent about it being an "historic" hotel that has been updated. I think this is a positive, as the hallways leading to the guest rooms have more character with the dark wood and wall lamps. It is dark, however. My guest room was nice. Modern bathroom and shower, good space and amenities. Some cons...the beds were miserably soft. This is subjective, of course, but it prevented a sound night's sleep for me. Con #2: Noise. The hotel is adjacent the "L" public transportation system, and it is pretty much constant. Also, we had a church revival going on next door on a Sunday morning, so that was annoying. Neither noise issues were the hotel's fault, but be advised. Overall, I liked the hotel and would probably go back, but I would choose a corner room on a side away from the L.

Room was spotless. Service was great.

We often come to this hotel because the rooms are lovely, as if the hotel space, and close to events we go up; however our room is never ready at check in time. This happens every time, even when coming later than the normal check in time. I wish this was something they could figure out because it is frustrating when you have reservations and timed events and want to get into your room to get ready

Very comfortable room, well-laid out.

The lighting was a bit confusing. One switch controlled all switches?

Very comfortable and clean room.

glamorous room, incredibly clean

I enjoyed a solo 3 night stay. The location was nice and really close to the train station if you arrived from Midway airport. The room was nice and clean. The front desk staff were kind and helpful. The only con was the shower pressure was low. Other than that I had a great stay.

Nice layout and cool features

Wonderful hotel, wonder staff.

Enjoyed hotel, comfortable. The towels need an upgrade but that is the only suggestion I have. Li would recommend.

Very friendly staff, the room was very clean and nice. Would definitely stay again

Staff was great and very helpful

Good spot

The only reason to stay at Hilton Central Loop is the proximity to Union Station. Very expensive rates, nothing in return. Do yourself a favor, and look for another hotel.

The room was spotless and hotel services were excellent.

Super clean and great location

Nice clean room with good use of space. Good food and coffee. Friendly staff.