8.8
Very Good
From 788 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.1

Service and Facilites

8.9

People often mention about NS Hotel Cilacap by Dominic
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Distance to City Center (52)
Staff Friendliness (48)
Bedroom (48)
Room Space (44)
Ambiance (41)
Accessibility (39)
Bathroom (39)
Hotel Area (38)
Surroundings (36)
Family Friendly (35)
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Traveler Reviews NS Hotel Cilacap by Dominic

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Customer reviews
M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 hour(s) ago
Overall ok. Very strategic location. Friendly service. Spacious parking, there is a basement. Unfortunately got a room with a window facing the wall.
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R***N
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
Booked a hotel room far in advance, had requested several things including a non-smoking room. But it turned out that the hotel only had flexible type rooms which meant people were allowed to smoke there. Asked to change to a similar room but there weren't any because they were all flexible types. If you wanted a non-smoking room, upgrade to the type above and have to pay again. Like it or not, you had to upgrade because your wife couldn't stand the smell of cigarettes and was tired after a 5-hour trip. Which upgraded room had cockroaches?
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Accommodation's Reply
09 Jun 2025
Thank you very much for your advice and input, sis. It will be our focus to always improve. When you visit NS again, we will give you a free upgrade to a Deluxe pool room and free juice. Sorry in advance
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Annisa I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The receptionist section needs to be fixed. When I came in, I was writing with my hand resting on my head. Maybe it was because it was a bit quiet so it was like that.
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Accommodation's Reply
09 Jun 2025
Thank you for your criticism and suggestions, sis. We will fix it in the SOP.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
nice, and located in the middle of Cilacap city. and many food vendors etc around
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
nice, and located in the middle of Cilacap city. and many food vendors etc around
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
nice, and located in the middle of Cilacap city. and many food vendors etc around
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel in the middle of the city center. Spacious and clean rooms, ok facilities. And cheap.
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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H***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Thank God the hotel is close to everywhere
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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H***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Thank God, I found a hotel close to the Great Mosque of Cilacap
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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a***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The wifi is not strong... other than that it's good.
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Accommodation's Reply
09 Jun 2025
Thank you, sis, for your criticism and suggestions. We are currently trying to upgrade the WiFi again.
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
Good location, in the city center. Rooms are quite spacious & clean. Service is very good & polite. Unfortunately, the breakfast menu is not very varied. So it is not very appetizing.
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Accommodation's Reply
09 Jun 2025
Thank you sis for your constructive suggestions and criticism. We will improve the breakfast menu.
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restu p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
When I go to Cilacap, I always stay at NS Hotel, it's really great.
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel's location is very strategic and the facilities are quite complete. The staff is very friendly
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T***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The AC is not cold, the food menu lacks variety. The 2 times I've been here, the menu has always been fried chicken.
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Nur W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean, comfortable, friendly service Close to the town square and in the middle of the city center
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Joko P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic location, economical price, and most importantly clean and well-maintained rooms. The food is also delicious with prices in the restaurant quite competitive with restaurants outside the hotel.
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MeisiTri P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Clean rooms, close to shopping centers and downtown. Friendly staff, there is a deposit of Rp50,000/room.
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I***h
icon-Transit
Transit
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6.8
/10
Reviewed 9 week(s) ago
Not bad. But the TV should be a smart TV.
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y***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 9 week(s) ago
friendly staff, fast if any request, check in check out is not complicated. clean hotel area, clean swimming pool, hotel cafe food is delicious and cheap. we extend here 6 nights x 2 rooms.
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Abdul R. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
satisfactory service, can deliver to the station for free.
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