The hotel's location is very strategic, finding culinary delights is also not too difficult because it is right in the city center.

Friendly service and assistance at check-in.

Good place and comfortable place

There was a dead cockroach in my non-smoking room. The staff was very quick to clean it up, but it turned out there was another live cockroach. Initially, they only explained that the type of room I wanted was only available on the 1st floor, which was surrounded by drains/sewers. I finally asked to be moved to the 2nd floor, but it was a smoking room. I'd rather wait for the smoking room to smell better than sleep soundly because of the cockroaches. Moving to the 2nd floor, behind the TV, there was a hole in the wall like the one in the photo. The bathroom area looked like it hadn't been cleaned often, with a lot of scale around the glass divider between the sink and shower area.

The cleanliness is a bit lacking, especially under the mattress. Please sweep and mop it, as there are water stains, it's a bit sticky, and it's still dusty.

The soap and shampoo were empty, not checked before guests checked in. Requests for food delivery were not delivered. The service needs to be improved.

The room was cool and spacious. The room was clean. The staff was friendly and helpful. Highly recommended 👍

Good service, strategic location.

Check-out was at 12:00 PM, but from 10:50 AM, they had been warning me and knocking on my room. Not just once, but several times. Even though I had already told housekeeping I wanted to check out at 12:00 PM, she had already agreed. Then, a few moments later, at 11:30 AM, she knocked on the door and opened it. It was very rude, as my wife and I were still inside. I was very disappointed at that time.

Friendly staff, near coffee shop.

Great rooms and service. Near the mall, in town.

Recommended hotel located in the center of Cilacap city and easy access to everywhere.

All staff are very friendly, the rooms are clean and the location is strategic in the city center.

Clean room, delicious breakfast, and the staff was very friendly. Thanks

Very strategic in the city center, close to food places and the city square.

good service, city center access,

Awesome...................................

Clean hotel, and lots of food courts.

NS hotel is clean, pleasant, comfortable

The room was clean, spacious, close to town, and affordable… but I was especially pleased with the security guards' service. My car broke down on the road and had to be towed to the hotel. The hotel security staff genuinely helped me get my car parked safely. The next day, a mechanic came to fix my car, and the security guards were also very supportive, ensuring the job went smoothly. Kudos to the security team, their service is top-notch.