Dear Valued Guest, Thank you for sharing your feedback regarding your stay at Ashley Tanah Abang. We are pleased to know that you enjoyed our convenient location and found the room comfortable. At the same time, we sincerely apologize that the breakfast selection did not meet your expectations. Your comment regarding the variety has been shared with our team for further improvement. We truly appreciate your valuable feedback and hope to welcome you back for a better experience in the future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager

Dear Ms. Farah D, Thank you for taking the time to share your experience. We are delighted to hear that you appreciated the friendly service from our staff, the room upgrade, and the cozy atmosphere of the hotel lobby. However, we apologize if the view from your room did not meet your expectations and made you uncomfortable opening the window. We understand that this may have impacted your stay. Your feedback is invaluable and will be used as a basis for evaluating guest comfort in the future. Thank you for your comments. We hope to welcome you back to Ashley Tanah Abang for an even better experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed our hotel's excellent location, as well as the clean and comfortable rooms. We hope to welcome you back to Ashley Tanah Abang for another memorable stay. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.

Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We are delighted to hear that you still appreciate our friendly welcome and the pool facilities. However, we are very sorry that your second stay did not meet your expectations, particularly regarding the uncomfortable and varied room conditions, as well as the quality of breakfast. We understand that this may have affected your stay, and we apologize for any inconvenience caused. We will forward your feedback regarding the lighting in the room, the atmosphere, and the food quality to the relevant team for immediate evaluation and improvement. We greatly appreciate your feedback and hope to welcome you back with a better experience in the future. Sincerely, Eko Kurniawan, Senior Hotel Manager, Hotel Group.

Dear Ahlam F. S, Thank you for your kind review. We are delighted to hear that you had a comfortable stay and that you chose our hotel again. It is always a pleasure to welcome you at Ashley Tanah Abang. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in the near future. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager

Dear Valued Guest, Thank you for your continued trust and for always choosing Ashley Tanah Abang since 2023. We truly appreciate your loyalty and are delighted to know that you keep coming back to stay with us. Your support means a lot to us, and we look forward to welcoming you again on your next visit. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager

Dear Seto P. D Thank you for sharing your wonderful experience during your stay at Ashley Tanah Abang. We are delighted to know that you had a very memorable stay and found our staff helpful and friendly. Your kind words about everything being splendid truly motivate us to continue delivering excellent service to all our guests. We look forward to welcoming you back to Ashley Tanah Abang. Kind Regard, Eko Kurniawan Sr Cluster Hotel Manager

Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed your stay and appreciated the service provided by our staff. We look forward to welcoming you again in the near future. Sincerely, Eko Kurniawan Sr Cluster Hotel Manager

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that all of our staff, from security and reception to restaurant staff, provided friendly and attentive service throughout your stay. Your compliments motivate us to continue providing the best possible service. We hope to welcome you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager

Dear Ms. Inga D., Thank you for your review! We are delighted to hear that you enjoyed your stay and felt comfortable at our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again. See you soon. Sincerely, Eko Kurnaiwan, Senior Hotel Manager, Hotel Group.

Dear Valued Guest, Thank you for your excellent review! We are delighted that you enjoyed your stay at Ashley Tanah Abang Hotel, from the comfort of the hotel and its refreshing scent to the friendly and helpful staff. We were also pleased with the spacious and clean rooms, as well as the comfortable heated indoor pool, especially for children. We hope our complimentary laundry service added to your convenience during your stay. Thank you for your trust, and we look forward to welcoming you back for another memorable experience. Sincerely, Eko Kurniawan, Senior Hotel Manager, Group of Hotels.

Dear Mr./Ms. Eko M.I.Y.S., Thank you for your wonderful review. We are delighted that you were impressed with our hotel, from the spacious lobby and the pleasant aroma in the lobby and rooms to the quick check-in process. We are also pleased that you enjoyed our breakfast menu. Your positive review encourages our entire team to strive to provide the best service and guest experience. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager

Dear Mr./Ms. Kama R., Thank you for choosing Ashley Tanah Abang Hotel as your accommodation once again. We are delighted to hear that your second stay was comfortable and that you appreciated the cleanliness of your room and the Sahur meal we provided. Your positive review encourages our team to strive to provide the best service to all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel for your next stay. Sincerely, Eko Kurniawan, Hotel Manager

Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of our hotel, the food, and the friendliness of our staff. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Kind Regard, Eko Kurniawan Hotel Manager

Dear Valued Guest, Thank you for your review and trust in Ashley Tanah Abang Hotel. We are delighted to hear that you were satisfied with our excellent location, the cleanliness of our rooms, and the services we provided. Your feedback and compliments motivate us to continue providing the best possible service. We look forward to welcoming you back again in the future. Sincerely, Eko Kurniawan, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are sorry to learn that your overall experience did not fully meet your expectations. Your comments are very valuable to us and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back and provide a more pleasant experience at Ashley Tanah Abang. Kind Regard, Eko Kurniawan Hotel Manager

Dear Valued Guest, Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and were satisfied with the service of our staff and the hotel's excellent location, especially for our shopping customers. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Eko Kurniawan, Hotel Manager

Dear Valued Guest, Thank you for your interest and feedback. We apologize for the inconvenience caused by the discovery of ants in the bathroom and bedroom. We have taken steps to ensure the cleanliness and comfort of your room. We greatly appreciate your feedback, which will be valuable information for evaluating and improving our services at Ashley Tanah Abang Hotel in the future. Sincerely, Eko Kurniawan, Hotel Manager

Dear Valued Guest, Thank you very much for your kind and detailed review. We are truly pleased to learn that you appreciated our strategic location, just a short walking distance from Pasar Tanah Abang. We are also delighted to know that you enjoyed the ambiance and overall atmosphere of the hotel. Your generous comparison to a five-star experience is sincerely appreciated and serves as great encouragement to our team. We understand that traffic congestion in the Tanah Abang area can be challenging, particularly during peak hours. We truly appreciate your understanding in this regard. Thank you as well for your valuable suggestion concerning the installation of water bidets in the bathrooms. Please be assured that your feedback will be shared with our management team for consideration as part of our continuous efforts to improve our facilities and services. Once again, thank you for your recommendation. We look forward to welcoming you back to Ashley Hotel in the near future. Sincerely, Eko Kurniawan Hotel Manager