Ashley Tanah Abang

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Overall Ratings & Reviews Ashley Tanah Abang

Traveloka (1,442)
Other sources (104)
9.1
Exceptional
From 1,442 reviews
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Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Ashley Tanah Abang
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Distance to City Center (124)
Staff Friendliness (114)
Room Space (112)
Ambiance (111)
Bedroom (110)
Hotel Area (108)
Taste (104)
Bathroom (101)
Accessibility (97)
Variety (91)
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Traveler Reviews Ashley Tanah Abang

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Customer reviews
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Had a really nice stay here! The staff were very friendly, helpful, and welcoming throughout our stay. The room and toilet were clean and comfortable. Minus 1 because not soundproof. The location is also strategic and it was easy to get a Grab from the hotel. The pool is located near the café area, so it’s easy to access and very convenient. Overall, everything was comfortable and hassle-free. Would definitely consider staying here again! 😊
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you so much for taking the time to share your detailed feedback! 😊 We’re delighted to hear that you had a pleasant and hassle-free stay, and that you enjoyed our friendly and welcoming service, clean and comfortable room, strategic location, and convenient pool area. We truly appreciate your feedback regarding the soundproofing. We understand how important a quiet and restful environment is, and we’ll share your comments with our team for further improvement. We’re very happy to know that you would consider staying with us again. We look forward to welcoming you back and providing an even more comfortable experience next time! Kind Regard, Winda Lieady Area Hotel Manager
a***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I loved staying here, close to the culinary and shopping areas of Metro Tanah Abang. I requested mirror art yesterday, and it was actually made by Tarisa. I was so happy. Thanks, Tarisa, she's so friendly 🥰
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you very much for your review and compliments. We are delighted to hear that you enjoyed your stay at Ashley Hotel Tanah Abang, especially its location near numerous restaurants and shops. We are also pleased to hear that your request for a stained-glass painting from Ms. Tarisa met your expectations. Thank you for your compliments, and we will certainly pass them on to Ms. Tarisa. We look forward to seeing you again at Ashley Hotel Tanah Abang. Sincerely, Winda Leedi, Area Hotel Manager
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C***n
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
Have cockroaches in the room and then it's so bland that I didn't even get a room with natural light.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the cockroach found in your room and understand how disappointing it must have been, especially regarding the lack of natural light. Your concerns are very important to us, and we will coordinate with our Housekeeping and related teams to ensure better cleanliness and room conditions. We truly appreciate your feedback as it helps us improve our service and guest experience. We hope to have the opportunity to welcome you back and provide you with a much more comfortable stay. Kind Regard, Winda Lieady Area Hotel Manager
A***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Location OK. Lots of culinary options and close to shopping.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were pleased with Ashley Tanah Abang Hotel's excellent location, surrounded by numerous restaurants and close to shopping centers. We appreciate your feedback and hope to welcome you back to Ashley Tanah Abang Hotel for another memorable stay. Sincerely, Winda Leedi, Regional Hotel Manager
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Didi M.
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10.0
/10
Reviewed 5 week(s) ago
All good. It was a very pleasant stay at this hotel. All the staff were friendly, the rooms and hotel area were very clean, and the restaurant and room service were excellent. It was a pleasure to stay at this hotel.
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Accommodation's Reply
10 Aug 2026
Dear Mr. Didi M., Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay at Ashley Tanah Abang Hotel throughout, from the friendliness of the staff and the cleanliness of your room and grounds to the service at the restaurant and room service. Your satisfaction is our joy and motivates our entire team to strive to provide the best service to all our guests. We sincerely hope to welcome you back to Ashley Tanah Abang Hotel again for another memorable stay. Sincerely, Winda Leedi, Area Hotel Manager
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Didi M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All good. Everything was excellent at this hotel: friendly service, clean rooms, complete amenities, and a convenient location close to the city center.
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Accommodation's Reply
10 Aug 2026
Dear Mr. Didi M., Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay at Ashley Tanah Abang Hotel throughout, from the friendliness of the staff and the cleanliness of your room and grounds to the service at the restaurant and room service. Your satisfaction is our joy and motivates our entire team to strive to provide the best service to all our guests. We sincerely hope to welcome you back to Ashley Tanah Abang Hotel again for another memorable stay. Sincerely, Winda Leedi, Area Hotel Manager
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Guest
icon-Leisure
Leisure
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9.1
/10
Reviewed 6 week(s) ago
Again a really nice stay. Cleanliness could be better though.
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for staying with us again and for sharing your feedback. We’re delighted to know you had another enjoyable stay at Ashley Hotel Tanah Abang. We also appreciate your comments regarding cleanliness. Please accept our sincere apologies that it did not fully meet your expectations. Your feedback has been shared with our Housekeeping team as part of our continuous efforts to improve. We truly value your support and look forward to welcoming you back for an even better stay in the future.| Kind Regard, Winda Lieady Area Hotel Manager
L***y
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The front office staff is not very friendly.
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize if the service from our front desk team did not meet your expectations. Your feedback is very important to us, and we will use it in our evaluations to improve the quality of our service. We hope to welcome you back to Ashley Tanah Abang Hotel and provide you with a better experience on your next stay. Sincerely, Winda Leedi, Area Hotel Manager
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D***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The service is quite friendly, comfortable, the restaurant atmosphere is great.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your comfortable stay and were impressed with the service and restaurant atmosphere at Ashley Tanah Abang Hotel. We appreciate your feedback and hope to welcome you back to Ashley Tanah Abang Hotel for an even more memorable stay in the future. Sincerely, Winda Leedi, Area Hotel Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The food needs a lot of variety.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for your review and feedback. We appreciate your comments regarding the variety of our food. We will forward this feedback to the relevant team to evaluate and improve the quality and variety of our offerings. We look forward to welcoming you back to Ashley Tanah Abang for an even better experience. Sincerely, Winda Leedi, Area Hotel Manager
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P***l
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
Yard cleanliness improved
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We understand your concern regarding the cleanliness of the hotel grounds. This feedback is very important to us, and we have forwarded it to the relevant team for consideration and evaluation in order to further improve our standards of cleanliness and comfort at the hotel. We look forward to welcoming you back to Ashley Tanah Abang Hotel and providing you with an even better stay experience in the future. Sincerely, Winda Leedi, Area Hotel Manager
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is very nice and strategic.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Ashley Tanah Abang Hotel. We are delighted to hear that you enjoyed our hotel and its excellent location. Your positive feedback encourages our entire team to strive to provide the best service and comfortable accommodations for all our guests. We hope to welcome you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Winda Leedi, Area Hotel Manager
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Jacinda C. B. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
I've really enjoyed staying here for a few staycations because I work every day, and the atmosphere is really great, hehe. And last but not least, the breakfast is pretty good, although it could definitely be improved. By the way, the omelettes here are really good, huhu, the best.
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Accommodation's Reply
20 Jul 2026
Dear Ms. Jasinda, Thank you for taking the time to share your experience at Ashley Tanah Abang Hotel. We are delighted to know that you consistently choose Ashley Tanah Abang Hotel as your favorite getaway destination to escape the daily grind. We are pleased to offer you a comfortable and pleasant atmosphere throughout your stay. Thank you for your appreciation of our breakfast, especially the omelet which is our favorite. We greatly appreciate your feedback regarding the variety and quality of our breakfast options. We will share your suggestions with the relevant team for evaluation so that we can further improve the quality of our food. We hope to welcome you back again on your next vacation for an even more memorable experience. See you again at Ashley Tanah Abang Hotel. Sincerely, Winda Leedy, Area Hotel Manager
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Daduk A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is clean and very close to Tanah Abang.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Daduk A., Thank you for taking the time to share your experience at Ashley Hotel Tanah Abang. We are delighted to hear that you were satisfied with the cleanliness of the hotel and appreciated our convenient location near Tanah Abang Market. Your positive review encourages our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Ashley Hotel Tanah Abang on your next visit. Sincerely, Winda Leedi, Area Hotel Manager
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Sandi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the hotel is clean and fragrant.
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Accommodation's Reply
16 Jul 2026
Dear Sandy R.S., Thank you for taking the time to write a positive review. We are delighted to hear that you were pleased with the friendliness of our staff, as well as the cleanliness and pleasant scent of the hotel. Your compliments motivate our entire team to strive for the best service and comfort for all guests. We hope to welcome you back to Ashley Tanah Abang Hotel soon for another memorable stay. Sincerely, Winda Leedy, Area Hotel Manager
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Akhmad G. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
very close to Tanah Abang especially the metro
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Accommodation's Reply
04 Jul 2026
Dear Mr. Akhmad G. I, Thank you for your review and for choosing Ashley Tanah Abang Hotel as your accommodation. We are delighted to hear that Ashley Tanah Abang Hotel's location, close to Tanah Abang Market and especially Tanah Abang MTR Station, made your stay convenient. We hope this excellent location made your stay even more enjoyable. We look forward to welcoming you back to Ashley Tanah Abang Hotel on your next visit. Sincerely, Winda Lieady, Area Hotel Manager
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Akhmad G. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel of choice when you want to shop in Tanah Abang.
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Accommodation's Reply
04 Jul 2026
Dear G.I., Thank you for your review and for choosing Ashley Tanah Abang Hotel as your accommodation. We are delighted to know that Ashley Tanah Abang is your choice when visiting the Tanah Abang shopping area. Our excellent location is one of our advantages, and we hope to continue to provide you with comfort throughout your stay. We look forward to welcoming you back to Ashley Tanah Abang on your next visit. Sincerely, Winda Leedy, Area Hotel Manager
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Aby
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Spacious rooms, comfortable environment, very friendly staff.
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Accommodation's Reply
03 Jul 2026
Dear Mr. Abi, Thank you for choosing to stay at Ashley Tanah Abang Hotel and for taking the time to write such a positive review. We are delighted to hear that you enjoyed your spacious room, the warm atmosphere, and the friendly service from all our staff. Your compliments motivate us to continue striving for the best possible service. We hope to welcome you back to Ashley Tanah Abang Hotel again in the future. Sincerely, Winda Leedi, Area Hotel Manager
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mhusainprayoga
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
All good, highly recommended.
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1 people find it helpful
Accommodation's Reply
27 Jun 2026
Dear Mr./Ms. mhusainprayoga, Thank you for taking the time to write such a wonderful review and feedback for Ashley Tanah Abang Hotel. We are delighted to hear that you were very satisfied with your stay. Your review and suggestions are invaluable and inspire our entire team to continue striving to provide the best service. We hope to welcome you back to Ashley Tanah Abang soon for another memorable stay. Sincerely, Winda Leedi, Area Hotel Manager
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Suthashini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 12 week(s) ago
The stay was very pleasant. The breakfast spread can be better. It had only a few varieties and was almost the same for a few days. The food was cold too. Overall, a good stay.
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Accommodation's Reply
26 Jun 2026
Dear Suthashini, Thank you for taking the time to share your experience at Ashley Tanah Abang. We are delighted to know that you had a pleasant stay with us. It is always rewarding to hear that our guests enjoyed their overall experience. We also appreciate your feedback regarding our breakfast selection and temperature. We sincerely apologize that the variety and quality did not meet your expectations. Your comments have been shared with our culinary team for review, as we are continuously working to enhance our breakfast offerings and ensure that our food is served fresh and at the appropriate temperature. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back to Ashley Tanah Abang and providing you with an even better experience on your next visit. Kind Regard, Winda Lieady Area Hotel Manager
Number of reviews per page
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