Hello Mr. Ivan, warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and thank you for sharing your stay experience at Bobocabin Kintamani. We hope you had a pleasant stay! We apologize for any inconvenience you experienced regarding the flies and the condition of the area during the ongoing maintenance period during your stay. This feedback is very important to us, and we will forward it to the relevant team for immediate assessment and improvement, especially regarding cleanliness and area management during the maintenance process, to avoid disturbing guest comfort. We hope to welcome you again on your next stay at Bobocabin/Bobopod 🐨 Sincerely, Customer Service | Bobobox Indonesia

Hello Y***a, Warm greetings from Bobobox Indonesia! Thank you so much for staying with us and taking the time to share your experience at Bobocabin Patra Parapat. We’re delighted to hear that you enjoyed your stay and loved the beautiful view around the property 😊 At the same time, we sincerely appreciate your feedback regarding the access road condition. We understand that the rocky and narrow road may have caused some inconvenience during your trip. Your input has been noted and will be shared with the related team for further evaluation and improvement consideration moving forward. Looking forward to seeing you again! We can't wait for your next adventure with our other Bobocabin/Bobopod 🐨. Warm regards 🐨 Cia Customer Care Unit | Bobobox Indonesia

Hello, Warm greetings from Bobobox Indonesia! Thank you so much for staying with us and taking the time to share your experience at Bobocabin Patra Parapat. We are very open to any feedback and suggestions you wish to share. Rest assured, your valuable input will be passed on to our team to make Bobobox even better! Looking forward to seeing you again! We can't wait for your next adventure with our other Bobocabin/Bobopod 🐨. Warm regards 🐨 Cia Customer Care Unit | Bobobox Indonesia

Hello Ika S., Best regards from BoboBox Indonesia! Thank you for taking the time to share your review of your stay at BoboCabin Kintamani. We appreciate your helpful suggestions for other guests regarding the location. Please note that some of the cabins at BoboCabin Kintamani have sloping areas. Our staff is always ready to assist guests with special needs, including helping with luggage. We greatly appreciate your feedback. If you have any further comments or suggestions, our customer care team is ready to assist you via WhatsApp (chat only). See you soon! 🐨 Putri, Customer Care | BoboBox Indonesia

Hello Z*y, warm greetings from Bobobox Indonesia! Thank you for taking the time to share your stay review at Bobocabin Kintamani. We appreciate your suggestion regarding additional lighting at the entrance. We will immediately investigate the feasibility of adding lighting at the guest entrance to enhance safety and comfort. We greatly appreciate your feedback and will implement the change promptly. If you require it, our customer service team is ready to discuss further via WhatsApp (chat only). See you soon! 🐨 Putri, Customer Service | Bobobox Indonesia

Hello Ms. Chyntia, Warm greetings from Bobobox Indonesia! Thank you for your wonderful review of your stay at Bobocabin Kintamani. We are thrilled to hear that you found the scenery totally worth the journey and appreciated the convenience of our app for check-in, ordering, and payments. We're also delighted that you enjoyed the well-maintained facilities, the atmosphere, and the special company of our talkative cat. We have noted your feedback about the flies and are continuously working on measures to manage them better. We truly appreciate your balanced and positive feedback. We are so glad you had a peaceful, scenic, and overall good experience. We cannot wait to welcome you back for another relaxing stay! For any help with your next visit, our Customer Care Team is just a message away on WhatsApp (Chat Only). Warm regards 🐨, Putri Customer Care Unit | Bobobox Indonesia

Hello Ms. Asri, Warm greetings from Bobobox Indonesia! Thank you for taking the time to share your feedback about your stay at Bobocabin Kintamani. We are delighted to hear that you found the view amazing. However, we sincerely apologize for the issues. As a follow-up, here are the improvement steps we will take: 1. We will immediately conduct a deep cleaning of the cabin and enhance our pest control measures to address the fly issue. 2. We will reinforce our cleaning protocols and inspections to ensure all cabins consistently meet our high cleanliness standards. We truly appreciate your support and your valuable input. Our Customer Care team is always available should you need anything or wish to plan your next visit via WhatsApp (Chat Only). We hope to welcome you back for a cleaner and more comfortable experience with the same amazing view. Warm regards 🐨, Putri Customer Care Unit | Bobobox Indonesia

Hi Marta L. S., Best regards from Bobobox Indonesia! Thank you for choosing Bobobox as your accommodation of choice and sharing your experience during your stay at Bobocabin Kintamani. We will pass on all your thanks, information and suggestions to the relevant team to further improve the quality of Bobobox's services. We sincerely hope to welcome you back to Bobocabin/Bobopod 🐨 Best regards, Syasya Customer Service | Bobobox Indonesia

Hello Mr/Ms. Riffa, Warm greetings from Bobobox Indonesia! Thank you for sharing your experience at Bobocabin Kintamani. We truly appreciate your kind words about our friendly and helpful staff, as well as your positive remarks about the cabin. We're glad to hear that you were able to rest well throughout your stay. At the same time, we sincerely apologize for the inconvenience caused by the distance of the cabin from the lake, the condition of the road access to the hotel, and the issue with the smell in the hot water. Your feedback is very important to us, and we will be looking into these matters carefully to identify possible improvements for the future. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you back for a better and more comfortable experience. If you have any further comments or need assistance, please feel free to contact our Customer Care via WhatsApp (Chat Only). See you again soon 🐨 Syasya Customer Care Unit | Bobobox Indonesia

Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Kintamani. We hope you had a pleasant stay at Bobocabin Kintamani! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia

Hello Mr/Ms. Zefanya T, Warm greetings from Bobobox Indonesia! Thank you for staying with us and for taking the time to share your experience at Bobocabin Kintamani. Any feedback and suggestions you've shared to is valuable to us and will be passed on to our team, as we will always strive to serve you better. Looking forward to seeing you again! We can't wait for your next adventure with Bobocabin/Bobopod. 🐨. Warm regards 🐨 Syasya Customer Care Unit | Bobobox Indonesia

Hello, Warm greetings from Bobobox Indonesia! Thank you for sharing your experience at Bobocabin Kintamani. We're glad to hear that overall your stay was a good one. At the same time, we sincerely apologize for the inconvenience caused by the smell in the bathroom and the presence of flies in the room. We appreciate you identifying the source of the issue with the damp towels and floor mat, and this has been communicated to our team for immediate attention and improvement. We’ve also noted the importance of keeping the mosquito/fly net door properly closed, and will ensure our team reminds future guests as part of the room orientation. If you have any further comments or need assistance, please feel free to contact our Customer Care via WhatsApp (Chat Only). See you again soon 🐨 Syasya Customer Care Unit | Bobobox Indonesia

Hello Sis Y*r, Warm greetings from Bobobox Indonesia! Thank you for taking the time to share your experience staying at Bobocabin Kintamani. We are happy to know that you felt comfortable during your stay. Regarding the road access to Bobocabin, we understand that it requires extra attention when driving. Our team is also ready to help provide directions or coordination if needed, for the comfort and safety of guests upon arrival. If there is anything else you would like to convey further, please contact our Customer Care via WhatsApp (Chat Only). We hope to welcome you back to another Bobocabin with a more satisfying experience. See you again 🐨. Syasya. Customer Care Unit | Bobobox Indonesia

Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience while staying at Bobocabin Kintamani. We will forward all your appreciation, input, and suggestions to the relevant team to improve the quality of Bobobox's services to be even better. We look forward to your next visit to Bobocabin/Bobopod. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia

Hello, Warm greetings from Bobobox Indonesia! Thank you for sharing your feedback regarding your recent stay at Bobocabin Kintamani. We're very pleased to hear that our staff left a positive impression and were able to assist you during your stay. Friendliness and helpful service are among the values we strive to uphold at Bobocabin Kintamani. We’re truly sorry to hear that the road leading to the cabin felt scary and dark. We understand how important a sense of safety and comfort is, especially when arriving or returning in the evening. Your feedback has been noted, and we are actively reviewing options to improve lighting and signage along the access road to ensure a better experience for our guests. Once again, thank you for your thoughtful feedback. We hope to welcome you back soon and provide an even better experience. If there’s anything else you’d like to discuss, please feel free to contact our Customer Care via WhatsApp at (Chat Only). Warm regards 🐨 Syasya Customer Care Unit | Bobobox Indonesia

Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience while staying at Bobocabin Kintamani. We hope you had a pleasant stay at Bobocabin Kintamani! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia