Vivo Apartemen by Wm Management

Explore Vivo Apartemen by Wm Management
7.9
Pleasant
From 141 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.6

Meal

7.7

Location

8.0

Service and Facilites

7.5

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Ambiance (11)
Bedroom (11)
Hotel Area (10)
Bathroom (9)
Accessibility (8)
Activity Option (7)
Room Space (7)
Distance to City Center (6)
Staff Friendliness (6)
Check-in/out Time (6)
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Traveler Reviews Vivo Apartemen by Wm Management

Number of reviews per page
20
40
Customer reviews
I***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 week(s) ago
It's time to replace the mattress, it's not comfortable to sleep on, the AC isn't cold, there are cockroaches in the room, the bathroom is dirty, the TV remote also needs to be replaced and can't be used.
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Accommodation's Reply
20 Apr 2026
Thank you for your review, and we apologize for any inconvenience you experienced during your stay with WM Management. We have taken all your feedback seriously. We have replaced the mattress, improved the air conditioning for better cooling, thoroughly cleaned the room and bathroom, and inspected and replaced amenities such as the TV remote. Furthermore, we have implemented extra measures to ensure the room is pest-free. Your feedback is extremely important to us as we continuously strive to improve the quality of our rooms and services. We hope to welcome you back to WM Management for an even more comfortable and pleasant stay. Thank you for your trust.
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irza s. p.
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
The receptionist and other staff were very helpful and humble. I always want to come back here with my family...
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g***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable, nice, friendly, clean, good
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Verified Traveler
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8.4
/10
Reviewed 11 week(s) ago
The room is okay, but the facilities are lacking, such as the TV can't use Netflix, the gas is hard to install, the hot water for bathing is broken, maybe this is enough, please fix it again, thank you
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1 people find it helpful
Accommodation's Reply
04 Mar 2026
Thank you very much for your valuable feedback and suggestions. We apologize for the inconvenience caused by the inability to access Netflix and the malfunction of the gas and water heater systems. Your valuable feedback is very important to us, and we will respond as soon as possible. If you experience any problems with the facilities during your stay, please contact the house manager located in your room directly. The WM management team will do its best to respond as quickly as possible to ensure a comfortable stay for you. We appreciate your understanding and hope to serve you again soon.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
Fun and custom made
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
5.3
/10
Reviewed 18 week(s) ago
From the entrance, it was already uncomfortable, unclean, smelled of cigarettes, and damp. I was given the owner's studio on the 6th floor, room U6. The entire hallway smelled of trash! It turned out the trash can was full and hadn't been thrown away for days. The smell filled the entire hallway. When I arrived at the studio, sorry to say, the studio owner didn't think anything of it. The room was completely unsuitable, unclean, dirty, and had cockroaches. The floor was dirty, smelled bad, the bathroom was dirty, the water heater was dead, the mattress was dirty as if it hadn't been washed (lots of stains were left). I had waited 30 minutes for the manager to chat and still didn't arrive. I asked for a new unit. I was moved to the 2nd floor. The room was still dirty, the bathroom too, and the water heater wasn't working properly. It was the same as taking a cold shower 😭
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3 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 30 week(s) ago
The toilet smells of urine, the floor is sticky like it's never been cleaned, the balcony is mossy, and the chairs are very dirty. The wifi is problematic. ⭐️
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4 people find it helpful
D***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 32 week(s) ago
Before we even checked in, the atmosphere at CS was already crowded with young couples, the place was cramped and dirty, so in the end we didn't stay. It's a loss, it doesn't matter.
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4 people find it helpful
Reno E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Overnight parking fees are too expensive
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Enough for a stopover... Comfortable...
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3 people find it helpful
I***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 46 week(s) ago
very disappointing,...this bad is sold on traveloka
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 51 week(s) ago
maybe it can be repaired again, the spray can be replaced, the pool can be cleaned
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5 people find it helpful
M***.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 57 week(s) ago
The staff is unfriendly, rude and indifferent. The towels have not been washed.
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8 people find it helpful
A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
The service is OK and very fast and responsive, the view is also interesting. Anyway, if you go to Jogja, I highly recommend this place.
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3 people find it helpful
Nila R. N.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 75 week(s) ago
The AC is not well looked after, the cleanliness is also not as clean.
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6 people find it helpful
F***h
icon-origin-TRAVELOKA
6.1
/10
Reviewed 76 week(s) ago
Rooms and apartment areas are not very clean
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6 people find it helpful
N***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 83 week(s) ago
Parking is really expensive, I come in at 5 am for breakfast, I pay 10 thousand for parking, when I want to check out I pay 10 thousand for parking again, I park back and forth for a day, sometimes 5 thousand, sometimes 10 thousand, in total, how much is the parking for 1 day of staying? 😑.
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5 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 85 week(s) ago
Pay parking is very expensive damn 10 thousand for motorcycles only, bathroom a bit dirty, narrow room, only get soap and towels (no tea / brush teeth etc.), old gallons not replaced, sheets are also a bit dirty, the walls are very dirty
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8 people find it helpful
Accommodation's Reply
07 Oct 2024
Dear Mr./Mrs., We sincerely apologize for the unpleasant experience when you stayed at our accommodation. The room you booked is usually a favorite room and we apologize if you had a different experience. We guarantee that we listen to your input on the hotel room, bathroom facilities and our parking service. The motorbike parking rate of 10,000/day is indeed a management provision. We also guarantee that we will do everything we can to improve these things for a pleasant stay experience. Thank you for your visit. Warm regards, John D. General Manager abcd hotel & Resort.
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j***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 87 week(s) ago
Very very dirty, AC not cold, dirty sheets with traces of blood, dirty blankets, want to take a deposit at the receptionist is complicated. Will not stay here again.
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3 people find it helpful
Accommodation's Reply
23 Sep 2024
Dear costumer. Thank you for your review of our accommodation. We would like to apologize to you for the inconvenience you experienced. Please be assured that we have taken the necessary steps to ensure that this will not happen again. For the deposit, we apologize because you cannot provide identification for the requirements of staying at our property, so we ask for a deposit for identity guarantee with our pick-up process through checking first. Warm regards, General Manager Wm Management.
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 93 week(s) ago
The AC is not cold, it is dirty and has not been cleaned.
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2 people find it helpful
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