4.6
Poor
From 107 reviews
Cleanliness

4.6

Room Comfort

5.8

Service and Facilites

6.0

Traveler Reviews Big Apple Hotel

Number of reviews per page
20
40
Top reviews
Rouzier
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

nothing good about this hotel
RANDAL
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The things I like about the BIG apple, is that, it is close to the airport, and the staff are very helpful, patient and kind. In addition to that, it is on a hill over looking the sea and the airport. The most recent storm hit this place pretty hard, but it is well on its way to a comeback! In a year or two it will be an excellent place to stay for your vacation. I give this place a three star rating.
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ELFORD
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There was nothing about this property that I like, this is not a hotel, I would rather not say what kind of place this is. I booked this property to stay for four nights, I stayed one night and checked out the morning. I think Expedia should take this place of their site, to keep their customers, OVERALL VERY DIRTY, NOT A HOTEL
Lavonshae
icon-with Friends
with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel is ran down from storm . DO NOT BOOK HERE. No warmor HOT WATER
charmaine
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is under construction staff or helpful
KHARY
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It was a good experience and very convenient
Jolivette
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I booked the hotel for colleagues.. Upon passing by the hotel in route to somewhere else, prior to check in time, we could not believe the hotel was even open. The property was extremely unclean, piles of trash, abandoned vehicles etc. I could not let our guests stay there. WE NEVER CHECKED IN. I do not recommend staying at this hotel until they clean up the property.
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Julio
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The rooms very uncomfortable, the bathrooms discussing, roaches in the bathroom and sink and toilet terrible, we stay because if we call you guys won’t do anything to fix it or look us for another hotel and if we didn’t stay will be losing my money due to a difficulty of the believes , we just went strait to sleep and use our t-shirts to be able to put our heads on the pillows. . They don’t even check us in or out because the internet issues, so I don’t know how the made business, how they new we have a reservation with out even asking our names, sorry I didn’t respond before because I was very upset with the issue. Thank you
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Jordan
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

O
Aneita
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Linens, sofa chair and bathroom were dirty
DUSTIN
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

So this place is still recovering from the hurricane. It isn't quite there yet but it's one of the best views I've ever seen of a sunset. Good for people not expecting perfection and are reasonable. Great price and an awesome view
Raele L
icon-Family
Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This was not a hotel. This is a motel, the worst motel the room smell so bad and there were bedbugs on the bed. The doors would not luck the lights don’t work. The widows have a crack in them. The whole hotel looks horrible.I would not recommend anybody to stay there. We didn’t even there, we got there in less than 15 minute. we was out of there and went to another hotel.
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Audley
icon-Business
Business
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hi was upset, nothing good believe me, no Hot water, no house keeper, one sheet one towel for seven days, no tv, place flooded out, when rain can't come out side water all over, it's was clean no lie,but everything was upside down no good,windows broke out of to put cardboard there, please needed fixing, no good, hi wish I get my money back.
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Raymond
icon-with Children
with Children
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

They need to shot it down
Derrick
icon-with Partner
with Partner
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was trying to call to reschedule and was wasn’t getting any response
Chiran
icon-
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Quite unclean bathroom and room. Bathroom sink was leaking, toilet seat had stains on it, and bathroom floor had cracks and ants. Shower was rusty and water sprayed in different directions. Room’s bed was blocking the entrance and floor had ants. Quite terrible condition
Javine
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Omg this place is so dirty I went inside of the one of the rooms and instantly I started sneezing my all over my body started inching I called the staff same time and told you and they just imagine an they told me I can’t get a refund I recommend no one go there
Rosemarie
icon-
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Considering the island has just been badly impacted by Melissa, My stay at the Big Apple was enjoyable. Staff are friendly and accommodating. The views are out of this world beautiful.
Deon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff was great 👍 go the extra mile to ensure stay was as smooth as possible. Room needs some improvement but understandable as the storn was a terrible disaster to the island and its infrastructure and people. Great location and yes they have WiFi. Overall was good 👍
Winston
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff was helpful and accommodating but Rooms are in desperate need of repairs.
Number of reviews per page
20
40