Personnel toujours disponible et souriant. Mention spéciale à Rodrigo à l'accueil.

Been coming here for years and it's my home away from home, staff very welcoming and friendly, place always clean and comfortable, faultless

The lock to my apartment was temperamental so it was perfectly possible for someone to enter without a keycard. I reported this Tuesday morning, was promised it would be fixed that day and had to leave my belongings accessible. It did not get fixed until Weds evening. When I explained I was not comfortable sleeping in an apartment accessible to anyone I was told they could not move me as it was full and that the inside lock would work fine (not that I could test that). I was also told it was ‘unlikely someone would take my belongings while I was out’. The staff were polite but that situation should have been dealt with on the same day.

Excellent stay. Exceptionally large rooms, albeit a little tired. However, super clean and friendly.

Very good, quiet medium size hotel. The staff was nice and helpful. Breakfast good. The pool garden was excellent. The room we stayed in was spacious with a kitchen corner. The room was clean but a little worn out, especially the woodwork. Overall a very comfortable 5 night’s stay.

Las habitaciones muy amplias pero les caería bien una renovación.

It's a great hotel in a good area. The breakfast was fresh and fulfilling. Every morning it was the same, though. The furniture and walls are a little tired. The kitchenette needs more equipment. It's quiet.

Everything was fantastic; we really enjoyed our stay! The staff is incredibly friendly, the breakfast is tasty, and the game room offers a wide variety of games to pass the time. The only downside was that the pool was too cold, and we had hoped to spend more time relaxing in or by the pool. Unfortunately, the kids couldn't stay in the water for more than a few minutes due to the cold, so we couldn't unwind poolside. Aside from that, it was a perfect vacation.

A little bit outdated but clean and away from the noise and weekend traffic.

We loved our stay at this hotel! It’s conveniently located within walking distance of the Estoril and Monte Estoril train stations, making it easy to travel to Lisbon or Cascais. The beach is very close, and you can enjoy a beautiful 20-minute walk along the boardwalk into Cascais. Every hotel staff we interacted with was incredibly accommodating and genuinely friendly, which made our stay even more enjoyable. Breakfast was included in our stay and enjoyed it every morning.

Clen room but had not been updated in at least 20 years. Soundproofing was non-existent and could hear every car passing by, plus the trash trucks - so not ideal and quite hard to sleep. Bed was ok. Personnel was attentive. Breakfast was good

We first booked this hotel for 2 nights before we headed to Lisbon, but we fell in love with Cascais and decided to book another 3 nights at this place. Yes, the decor is not updated and the bedrooms doors need updating as you cannot close them without slamming but everything else was excellent! The rooms were spotless clean, the staff was very friendly and polite. The breakfast was great with a small variety of cold and hot meals. The swimming pool was great, and we enjoyed our swim after a day in town. The location is fantastic, a short walk to the beach or to the train stations to Lisbon or Cascais. It is a quite neighbourhood, but with some restaurants options close by. We really enjoyed Lucia’s Cafe for brunch. The kitchen was simple and had everything that we needed. They also sell frozen lasagna, pizzas in the hotel 24hrs if you fancy a late night meal, but we have not tried them. We highly recommend this place if you can pass the decor, hopefully they have plans to make the rooms pleasant as it is in the common areas.

Wonderful breakfast with welcoming staff

This is a charming, light- filled, calm and friendly hotel. The staff are very helpful, a special thank you to Adriana at breakfast who was always so warm and kind. Breakfast is so beautifully presented and generous. Adriana even let our children help her to feed the pet turtles! The housekeeping staff are incredible! Our whole apartment was made immaculate every day. The gardens and pool are quiet and relaxing. The decor is tired and needs a revamp / re paint in some areas of the bedrooms but our bed was so comfy and the shower was great. We loved this place.

Wonderful place for especially for familes. We are a family of 6 (4 kids) and we always have to book 2 rooms but in this Hotel we had an apartment. It was spacious and perfect. The staff is amazingly curtious, always willing to help and pleasant. The pool area is beautiful with a bar and tennis courts just 4 steps away. They have a lot for kids to do as well. It's like a hidden gem.

Great staff. Very clean hotel. 15 min walk to beaches. Train station is a 15 min walk which can take you into Lisbon or Cascais. Good breakfast and the pool was nice. Quaint, local and delicious local restaurants. Quiet area away from crowds of tourists. We enjoyed our stay but the rooms could use some updating and decorating. I would say is more of a 3 star hotel but suited our needs fine as a base hotel.

It was in a quiet residential area. It was clean and had a swimming pool. Internet was not very good.

This hotel served its purpose but it definitely reds updating. The hair dryer in my room would go red and smell like fire any time I used it. The freezer in the kitchen constantly was leaking water. Also the pool… the ladder to get in and out wasn’t sturdy at all and felt like it was going to come lose. Also the grates around the deck there was a piece missing quite unsafe. The hotel served its purpose and ‘some’ of the people behind the desk were friendly … but when we asked late one night if we could go to the game room we were yelled at and told it was closed. When an hour prior a nice gentleman told us it was open all night. You’d think you want people hanging in the game room so there’s minimal noise in the rooms. I would not stay here again for the price.

Pool and games room popular with the kids. Breakfast is great.

We stayed at this hotel for 8 nights and enjoyed our stay. This hotel is very clean and quiet. The staff is very friendly and attentive. We loved the location. It is close to the tram station, Casino and great restaurants. We will definitely recommend this hotel to our friends.