Web site said it was pet friendly. Yes and they charge extra for the dog. They charged 50% of the room rate. Excessive fee and I had no choice.
2.nd rear security door was misaligned and partially trapped and hard to open.
3. Tile floor in shower gets very slippery when wet. No safety handles on the shower wall area in case of slipping.
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Maria
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful place very nice and safe area. We rented a suite the couches could use some upholstery cleaning other then that it was a beautiful hotel and suit the staff is super nice. Thank you all 🙏
claudia
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Amazing place! Super cozy and comfortable
Charles
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Second time I stayed there. Wonderful amenities, beautiful hotel, friendly, bilingual staff.
Lane
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean and quiet.
Valente
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Perfect area in Mexicali, close to great restaurants. The hotel surpassed our expectations, I highly recommend it.
Crystal
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excelente
Lorena
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This hotel is comfortable, clean and convenient
The area is very good. There’s a lot of restaurants close by.
LAURA
Business and Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent property, very clean, staff were so attentive.
Ariana
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love
Edgar M
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great rooms
Cassandra
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Rather nice hotel for the area. We don’t speak any Spanish and there was plenty of English speaking staff. Unfortunately the bed was uncomfortable for my husband, he thought he felt the mattress springs at night.
Susan
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We were there for one night and the bed was very comfy. Clean and quiet hotel. The only issue was no coffee pot on the coffee maker and no wash cloths.
Oscar Humberto Rodríguez
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good service from staff, lots of dining options nearby; great option
Cecilia
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A great place to stay very clean
Nadia
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Clean and comfortable place to stay
Juana
Business Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good costumer service 👌
Elizabeth
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The only issue we had is that we could not enjoy time on the terrace due to events that were planned. We were told only adults were allowed. We traveled with children and were disappointed to not be able to enjoy that part of the hotel experience. We did check out the event and saw that the people enjoying the event were all employees we had seen throughout the day. It would be nice for events that include all ages.
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Mayra
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Facilities was extremely clean and customer service was great.