Loved it, had a blast

Fantastic hotel, good rooms and great service in the bar/restaurant.

Lovely hotel, great rooms excellent food choices will definitely be visiting again.

Liked the room all staff were very good and friendly, breakfast and lunch good disappointed dinner was a buffet, food at occasional restaurant was awful had a table for four no heating around it couldn’t even see what I was eating as the light was behind me, paving around pool needs repairing.

Room spotless, customer service excellent. Stayed in adult only section. Definitely coming back

Quiet and clean hotel. We ventured into the family hotel restaurant (canteen) and it was a contrast to the adult hotel. The rooms were spacious and clean. Housekeeping every day with complimentary bottled water. Food was good but you need to book a time slot. Good choices, well presented and fresh. Annoyed that the Fuego restaurant was closed most of the week so booking it when it was open was impossible. The pool area was clean and sun beds wars started as early as 7:30 am. There was no one policing so some beds where left with a towel on it all day. The yoga class with the steel drums was excellent. Nice of the hotel to have activities everyday. There was a complimentary bus service and the local shops were well stocked. Overall a pleasant stay.

Overall a good experience, had to move room due to noise and maintenance issues. Second room had maintenance issues but no other suitable rooms available, so after some negotiations a compromise was agreed upon. Not particularly happy with how certain parts of that process was carried out and having to sign a document with my passport number on and stating that I wouldn’t sue Barcelo seems quite heavy handed. Then the client manager having a go at me in front of a full reception for uploading photos of the issue I had to a Facebook group didn’t seem very professional. However if you want a hotel in that area the food is good, staff are friendly and pool/garden area is beautiful then I’d consider, just be wary of the full suites as they are on the end if the building near the road and don’t seem to have a had a bathroom refurb in a while.

Staff brilliant. Room brilliant. Really enjoyed my stay, and made good use of most of the facilities. Lots of variety in the buffet restaurant. If you’re looking for a retreat then this is great, and would look forward to another visit. Hotel location may not suit everyone as it’s more than a short walk to the seafront. Not such a big issue for me as I felt that the seafront area was in need of a major upgrade - feels like it’s from a bygone era, so chose not to go there after the first time. Overall very happy with the hotel, suited my wishes perfectly. Resort needs to be rejuvenated somehow - perhaps a victim of too many ‘All Inclusives’.

Check in - could be quicker why the need to forward Expedia email etc when already have details on system Room - lovely big and week presented, high quality bedding robes toiletries, powerful hair dryer,water replenished almost daily only 1 day no housekeeping in a week. Pool large area always sun beds and loungers, order drinks from scanning we code at bed. Gardens well maintained and pool area washed down daily. Restaurant- Saturday night was amazing range and quality however by Monday it went way down hill, lots of dried up food, less choice. Huge amount of PORK and little else. The pork wasn’t always CLEARLY labelled, and put into far too many dishes. Breakfast was constantly good and able to order set dishes or help self to buffet. The hotel app is a bit difficult to navigate at first but then get used to it to book in for dinner each day. Service - they’re are a lot of staff in the restaurant standing about talking and I did hear them talking negatively about guests, maybe they be better stiring the food so it’s not dried up. Apart from this I lived the hotel and will defiantly return

I like the location with easy access to Yumbo and a few nice dining areas. The property had limited parking but street parking always available and free. It was off season so very quite and adults only was a bonus. The breakfast was good but repeated everyday so could only have for a couple mornings. Rooms very clean and spacious

This hotel needs to spend some money on the rooms, first room flooded, second room was like a cardboard box and heard everything. Typical spanish hospital spend money making downstairs look nice and leave the rooms. Never met such an arrogant receptionist either. This was not a cheap night at around 400€ a night. So you would expect better

The hotel was very clean and tidy. The safe were all so polite and knowledgeable in their area of work. The food was plentiful and enjoyable. Only one criticism is that some of the food wasn't hot enough for my liking but if you ask staff they would warm it. I need a gluten free diet and the staff where so helpful. Fabulous idea to have an app so we could order what we wanted. So much to choose from. I would definitely return to the resort and recommend the hotel.

The staff at this hotel were excellent and a credit to Barcelo. Friendly, approachable and professional. Would highly recommend the hotel.

Food was cold every night,we complained and had a 45 minute meeting with a manager but nothing changed.we paid £3000 for this hotel and it was a rip off ,first day the noise from the sister hotel was deafening,we were at the quiet pool and couldn’t hear ourselves speak .We complained and it was turned down,it is not in our opinion an adult only ,there is only a small wooden fence between the children’s entertainment and this hotel.Totally disappointing,I went for my special birthday and was so let down.Management was inefficient and most could not speak English only Spanish so trying to communicate was useless,the cleaners need retraining,I left bits on the floor of the bathroom and they stayed there,awful. Every night I drew attention to the fact the food was cold ,undercooked and raw inside ,nothing was done or improved,this is a true statement,very disappointing

Friendly staff, clean… overall great experience.

Great hotel. Perfect location for the Yumbo Centre and around a half hour walk to the start of the dunes. Lovely, helpful staff. Rooms were spotless and have everything you need. Swimming pool was excellent, even for doing lengths, and the pool and sunbeds never felt too busy. Good food too.

Would have given five stars, but there were some issues: 1. Noise Disruptions: Early morning disturbances from the garden staff using a leaf blower around 7 am woke me up. Later, there was the noise of tree-cutting activities on October 29th and 30th, as well as constant noise from the children’s activity area. The early noise really impacted the experience, as mornings are meant to be peaceful. 2. Initial Room Issues: Room 2005 was disappointing, with poor views of the car park and constant noise from the laundry truck and staff walking by. A loud laundry truck departing at 10:35 pm was particularly disruptive. Thankfully, I was moved to a different room after the first night. 3. Unruly Guests: On October 28th, a group of guests became disruptive, likely due to drinking. They played loud music and disturbed the area around the cabanas, impacting the atmosphere significantly. Top Tip: Download the Barceló app – it’s incredibly helpful for organizing your stay. Check-In: Check-in took longer than expected due to only one staff member, Jorge, handling the desk while the other two desks were free. It took 20 minutes to check in, where I received wristbands for room access and access to the RL area. Staff Excellence: Marta at the front desk in the morning was fantastic. Borge in the RL dining area also provided excellent service. Room Quality: My initial room, 2005, overlooked the car park, main street, and laundry entrance. The layout was poor, with terrible lighting

Comfoetable hotel, good service, nice pool, good restaurant.

Would reccomend this hotel, the royal level is worth the extra money for the privacy from the rest of the hotel. Location could be better, about a 30 min walk to the beach which we didn’t mind but some people would

Loved this place. Dinner, although buffet, was tasty every night.