Staff & breakfast fantastic Hotel location very good room was spacious but tired. Pools really nice

Ioana is the best! The breakfast is good!!!

The staff were great, no fault to them at all… but the hotel and area surrounding were extremely drab. There is absolutely no vibe or energy at this hotel, the room has no decor, the shower was falling apart. Breakfast was gross. The neighborhood is pretty much the opposite of what you think Crete would be like… pretty much everything about the place was tired and sad. We regrettably booked 19 nights and spent about 14 of them at other hotels in way better areas.

Great staff, quick cheque in

Rooms were clean and a good size. Staff were very friendly and helpful. A small convenience store on site. The free breakfast buffet was good. Right on the beach and a one block walk to the main road with shops and restaurants. Free lounges and umbrellas on the beach. We walk along the beach, to the right, where the yellow and green umbrellas were and snorkelled in front. Saw lots of fish as soon as we entered the water. Saw fish up to 18" long and my buddy saw a Jack Tuna! We enjoyed rhe resort so much, we cancelled our last night on Crete at another resort and booked it here for next week!

Well located and well priced

Excellent location, nice building. Good breakfast, comfortable feel. Nice clean pools. Rooms are perhaps a litte tired and would benefit from updating. Daily room housekeeping was a little hit and miss. Overall a great hotel for what we paid and would recommend.

Room was old and dated! Furniture looked worn, twin beds were positioned awkwardly where I had to move them myself, never had anyone come check the pool water to make sure it met standards so I did not have my children swim in standing water where no one came to check the levels. Main bedroom bed was two twin beds pushed together and they were hard and uncomfortable. Tv had bad reception. Breakfast was MEH! Overall not worth the money or the title of VIP. Would not stay again.

Nice central location, easy access to the beach. Beds were comfortable and lots of options for breakfast.

Αμεση προσβαση στη θαλασσα, ευχαριστο περιβαλλον, ευγενικο προσωπικο και πλούσιο πρωινο.

Whole experience was excellent their morning breakfast buffet was amazing staff incredible front desk very friendly I will definitely come back again 3 time next year

Caldera Bay is very nice and very well placed for surrounding attractions, you can get into Chania and Agia Marina easily as well as boat trips to nearby beaches. Plantinias itself is really lively and has lots of options for earing and drinking. It's really nice to be located on the beach too, we found the pools to be too small for the amount of guests and so went to the beach every day. The breakfast was excellent and the restaurant offers good well priced food all day. Our only reason for marking down Caldera Bay on cleanliness is because we had ants in the room, coming in under the front door. We complained twice but nothing was done about it. Other than that everything ejse was very good.

Beautiful property and location. Loved the daily breakfast buffet.

Nice location nice premises clean pool and rooms very close to every restaurant and attractions

Great property with spacious and comfortable rooms. The hotel is right on the beach but also has it's own pool and restaurant. The breakfast buffet was amazing!

The property and the staff are extraordinary.

The location was perfect. The staff was friendly and helpful.

Bra beliggenhet rett ved stranden. Perfekt for oss med småbarn som ønsker å være på stranda samt ved bassenget. Ligger også bra til i forhold til restauranter og supermarkeder. Uteområdene er flotte, men leilighetene inne kunne trengt en oppgradering. Personalet er service innstilte og hjelper til med det de kan. Vi reiser hjem sent og fikk da bytte rom for å ha dette frem til hjemreisen. Betaler da et gebyr på 77 euro. Alt i alt et fint hotell for småbarns familier.

Alt var fantastisk! Fantastisk morgenmad, fantastisk beliggenhed, fantastisk udsigt og fantastisk personale. Alt spillede bare. Det var perfekt at der var fire forskellige pools, så virkede det ikke til at der var så mange mennesker. Det var lige til at få en liggestol, og ingen lagde deres håndklæder om morgenen. Vi var fuldt ud tilfredse med vores ophold! Vi kommer helt sikkert igen.

Fint hotell, passet veldig godt for oss som var her sammen med barn og barnebarn. God frokost og perfekt beliggenhet.