9.1
Exceptional
From 131 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

8.3

Location

9.3

Service and Facilites

9.4

People often mention about Ascott Star KLCC Kuala Lumpur
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Staff Friendliness (8)
Ambiance (7)
Surroundings (6)
Accessibility (6)
Bedroom (6)
Bathroom (6)
Distance to City Center (5)
Family Friendly (5)
Wifi (5)
Check-in/out Time (5)
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Traveler Reviews Ascott Star KLCC Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
F***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Apartment-like facilities, clean and modern.. complete eating and cooking utensils
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Valued Guest, Thank you so much! We're glad you had a very good experience. Hope to see you again soon! Warmest Regards, Atira Lyani ROSLI | Senior Manager, Guest Service
T***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Lack of varieties of breakfast, Thanks
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Accommodation's Reply
04 Mar 2025
Dear Valued Guest, Thank you so much for your fantastic review! We're thrilled to hear that The Ascott Hotel exceeded your expectations and that you enjoyed the welcoming staff, luxurious rooms, and top-notch amenities. It’s great to know our location worked perfectly for your city exploration. We truly appreciate your recommendation and can’t wait to welcome you back for another memorable stay! Warmest Regards, Atira Lyani ROSLI | Senior Guest Service Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
The 2-bedroom premier is very cosy. Really felt at home - dining table for family, cutleries (no need to buy disposable ones), washing machine & dryer and many more. Staffs are friendly and will make an effort to acknowledge you when you return there (was greeted with ‘welcome back’). Both of our toilets bidet were leaking and it were changed immediately after our feedback to the hotel. They never missed housekeeping (even when you pressed the ‘makeup room’ switch in the late noon). Would be great if shopping malls are within walking distance though you can easily order a ride from there. Nevertheless, we are truly impressed by everything else there and will definitely be returning soon.
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3 people find it helpful
Dony G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Clean and comfort hotel for family
1 people find it helpful
Accommodation's Reply
10 Dec 2024
Dear Dony G , Thank you for your kind words! We're delighted you enjoyed the great views during your stay. It's always a pleasure to hear that our guests appreciate the unique scenery we offer. We hope to see you again soon! Warmest Regards, Atira Lyani ROSLI | Senior Guest Service Manager
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
It's really good, and I will definitely come back again because it was so comfortable staying here.
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Accommodation's Reply
27 Nov 2024
Dear Guest , Greetings from Ascott Star KLCC! Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Senior Manager, Guest Service
Fahruzi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Amazing hotel! You can get everything just stay this hotel.
2 people find it helpful
Accommodation's Reply
24 Oct 2024
Dear Fahruzi, Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Good staff. Nice experience. I will come back.
2 people find it helpful
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 47 week(s) ago
They had food very less less les not much option with that kind of luxury hotel.
1 people find it helpful
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
Nice place when you visit Kuala Lumpur, walking distance to KLCC, definitely come here again
+2
4 people find it helpful
Ly Huy H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 57 week(s) ago
Great, enthusiastic staff. Beautiful swimming pool.
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1 people find it helpful
M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
5 Minutes to Klcc suria, affordable price 😘.
2 people find it helpful
Suhendi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 59 week(s) ago
New hotel and very well maintained cleanliness. Complete facilities include washing machine + refrigerator + iron. Highly recommended to try, can get a really good photo of the twin towers on the 99th floor sky view. We will come back if we go to Malaysia. Thanks Ascot star Klcc.
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1 people find it helpful
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Zulfikar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Nice hotel, clean and big room space. Strategies location on KLCC, suitable for familiy staycation or business trip.
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sisilia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 65 week(s) ago
So far lokasi, uk kamar dan suasana bagus semua, tp kamar mandi agak ada bau dan air panas suam kuku aja, breakfast standard banget dan tidak banyak pilihan, jadi next pilih non breakfast aja.
1 people find it helpful
Andre S. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
Really enjoy stay for a night at Ascott Star KLCC. Everything is good and running well. All staff is friendly and helpful
1 people find it helpful
faisal b.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
Fast check in, Room Good View, Pool Amazing and Lift Very Fast.
1 people find it helpful
Irman F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Comfortable, strategic location, clean, responsive staff.
2 people find it helpful
Accommodation's Reply
12 Nov 2023
Dear Irman, Thank you kindly for sharing your stay experience with us. We hope to welcome you back to Ascott Star KLCC should your travels brings you back to KL! Kind regards, Peter Banyan - Operation Manager
ina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
Kamar baru, bersih dan moderm lengkap dengan kitchen dan alat makan, petugas saat check in sangat ramah. 8 menit berjalan kaki ke Suria KLCC
4 people find it helpful
Accommodation's Reply
11 Oct 2023
Dear Ina, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our team members and service levels met your needs and expectations. We look forward to welcoming you and your family back to Ascott Star KLCC in the near future. Kind regards,Peter Banyan
Abdi M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
It's great to be able to stay at Ascott KL, a very extraordinary place.
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Accommodation's Reply
21 Aug 2023
Dear Abdi, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our team members and service levels met your needs and expectations. We look forward to welcoming you and your family back to Ascott Star KLCC in the near future. Kind regards,Peter Banyan
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Dany R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 97 week(s) ago
It's amazing, strategically located in downtown Kuala Lumpur. Very close to the Petronas towers so you can see it from the hotel room. If you walk only about 5 minutes. Around the hotel there are also malls and various restaurants as well as street food. The facilities in the room are also complete, there is a kitchen to a washing machine plus a dryer so you don't have to worry about dirty clothes. The swimming pool is the most spectacular because it is on the top of the building with a view of the Petronas Tower.
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2 people find it helpful
Accommodation's Reply
31 Jul 2023
Dear Dany, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our team members and service levels met your needs and expectations. We look forward to welcoming you and your family back to Ascott Star KLCC in the near future. Kind regards,Peter Banyan
Number of reviews per page
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40