Overall Ratings & Reviews Hotel Casino Grand Vía Dorada

Every clean and

Good

The only thing I don’t like about this was the cleaning personal don’t call at the door before entering my wife was completely mude and they open the door without asking

100 % recomendado

Great place

Love it

:)

Excellent service And the staff very kind

They put me in a room that Was With a lots of noise, After Six Hours, they change my Room and I cannot walk too much, so I was a little bit annoying

Do not stay here. WARNING Leak in my room. Went I came back at night my clean clothes were wet because a leak in the ceiling. Beds were not made, no toilet paper. No hot water because power went off. No refund was offered at least for the night of all those incidents. No empathy from the staff as I explained what was going on. At 11pm I had to switch rooms. There is no carts to carry your luggage and no help. Remote control in both rooms kept acting up and twice I had to have someone go check it out. Expedia gave me a small credit because the hotel did not offered anything. It is very loud at nights.

grumpy workers When I was leaving I had to wait a long time tu check out All the service was bad. I will never stay at this hotel again.

A nice place overall, clean and decent. Be careful not to stain towels. I got charged the equivalent to 14 US dollars because I accidentally stained one bath towel. Apparently the cleaning lady makes notes while going in to your room to clean of wherever they see as a possible charge $ The day I checked like 2 minutes after I left the room the cleaning lady arrived to the desk holding a stained towel that I left in the room, is just suspicious to me how fast she got to the desk with a towel pretending to be the stained one.. I felt unsafe for a minute thinking they spy on you.. so NO I will not stay there again for that specific reason.

One of the latest casino and hotel in the area. With a great Steak house and

comfortable, clean, friendly staff, great breakfast.!

Great option, definitely will be back!

The shower sets are loose and the toilet seat was dirty.

En términos de limpieza todo bien las instalaciones del hotel son nuevas pero en confort si tuve una mala experiencia la cama era literalmente como dormir en el piso extremadamente dura

Excellent place to stay, gamble and do shopping. Nice and clean hotel with great customer service

The place is nice and clean. Staff is great, specially the person in the front desk. Excellent place to stay!

Un hotel muy sencillo pero muy cómodo, con lo indispensable