the hotel basement flooded and I was forced to leave the hotel even though I paid for more nights and I was not refunded

When I reached the hotel stay itself was not available. The hotel management mentioned they renovated the property last week and we didn’t receive any prior notice either from the hotel or Expedia. and we were left stranded in the middle of the night. The hotel management then sent to an alternative place but there were no vacant rooms in that place either. This is the most unsafe and unpleasant experience I have ever faced especially in a city I’m visiting for the first time.

Clean ,well kept I am at peace,friendly staff .I will stay there Next time I am in nyc.

The hotel was lovely. It was very close to shops, a laundry mat & public transportation. The staff were very nice, helpful, approachable & easy to talk too. We only used the hotel to sleep in & it served its purpose fine. The staff, condition of the hotel & the shopping made it a very nice stay.

Not very clean

Even though the room is very small,the hotel is clean ,safe and with good staffs,i enjoyed my stay

Hotel service is good

The rooms are small but clean and comfortable. The water pressure is great. Its not a quiet area but safe and clean

Great staff

🤔

The room was very small. There was no closet. Check in was easy. Our first room had no shower curtain, so we had to move rooms. They supplied soap shampoo and conditioner. There was a sign that said if you forgot something see the front desk, however they didn’t have toothbrushes.

They have a sign by the sink in the bathroom that says, if you forgot any toiletries, that they’ll will be happy to give you some as a courtesy; so sadly me and my daughter forgot our toothbrushes and toothpaste, when she went to ask at the lobby, they said they had none. Also the vending machines in the floor we stayed were out of service. Also on the picture it shows a coffee machine in the room, it didn’t have any. :(

The veiw from my window was beautiful and among peace of mind. Will go back and stay longer next time.

Clean, friendly staff safe

Street parking hard to find. No coffee maker or microwave in Room.

Simple and very nice

Will be back.

Will go back

Never again

It wasn’t a person stay