9.4
Exceptional
From 1,833 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews LUMA Hotel San Francisco

Number of reviews per page
20
40
Top reviews
Dwight
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place was amazing!!!
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and very modern up to date facilities
Kristina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service was great, the views of the water were an added bonus, and room service was great!
Darcy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For SF itself not being clean or safe, this place definitely IS clean and safe, and close to the ballpark/venue. Definitely will stay here again!
Maria Lena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel. Friendly staff. They let me check in early. Which worked perfect because we showed up early for a concert.
Maria
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Valet parking charges can be less. I enjoyed the convenience to Oracle park and surrounding areas and being able to walk.
Anthony
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Honesty not one complaint. Loved the staff the location the amenities the roof top bar. The room was also nice and comfy. I will be staying here again.
Dominique
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Isabel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the hotel, the room was specious and clean
Robert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice n new n top notch hospitality
Dillon Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was awesome hotel. For the bday weekend caught a Giants game at Oracle Park and was walking distance like 2/3 minute walk to the park. Will definitely recommend and will be staying at again if I’m back in the bay!!
Kirsten
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Best option near Chase Center. Have stayed multiple times. Nice sized rooms clean and comfortable. Friendly staff!
jaymee
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it
Thomas
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, clean, easy check in, modern, good valet (but pricey), nice staff.
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel. The place to stay if visiting Oracle Park. Staff were amazing and took the time to recommend several local places to eat amongst other personal touches, I believe Chris & Mitch provided high quality service to me directly but the entire team was pro. 10/10 would recommend & will be back again!
reagan
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely average. This was one of the barest hotel rooms I have stayed in for this price. The service was fine. The room was fine. The only reason they charge this price is location. This would be a three star hotel anywhere else in the world. If you want to go to a giants game the location is great but don’t expect too much. Valet price is outrageous.
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Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only complaint was no soap in the shower and there were hairs in the shower that weren’t mine.
Deana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location to Oracle Park and Chase Center
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location for the Giants and the Chase Center as well as everything San Francisco has to offer. You also will love the robots that deliver your morning coffee.
Endijs
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel!
Number of reviews per page
20
40