We have just returned from our first trip back to Tuscany in almost 20 years and what made it truly exceptional was our stay at Hotel Cosmos in Florence. Even before we'd arrived the lovely Amy had been such a joy to communicate with, offering so much useful information but also ensuring we had the most wonderful room for our stay. Check-in was swift and efficient and as mentioned our room was amazing. Large, with lots of space to store the cases, a great bathroom with an AMAZING shower and killer A/C. 🙂 The location of the hotel is excellent, only a 10–12-minute walk from the Central Train Station or a short 5-minute walk up to the tram stop, which takes you right up to Central Station. The Bus Station (great for trips to Siena) is afurther 3–4-minute walk out of the Train Station. In summary, we thoroughly enjoyed our stay at the Cosmos, using it as a base to rediscover Florence, Siena & Lucca, before travelling home, via Pisa.  The staff are all excellent English speakers, and nothing is too much trouble, including providing additional hangers for our clothes and anything else you need. Finding this little gem of a hotel (how it's only a 3 star is beyond us, it's worth so much more) has definitely made us think of an immediate return to Florence in in Summer 2026. Thanks again guys and one more special mention to Amy, for all her help and we'll see you soon......if we can get in now, after this glowing recommendation. 😉

Ideal place to stay.

Staff was wonderful ! Very clean . Rooms difficult to move around with luggage- very small.

Our stay was great however, our bathroom sink was missing a drain stopper and the hotel staff was unable to provide one. Otherwise, the hotel at the staff were great.

Great staff and location! Easy to check in/check out, would stay here again

Staff were really friendly knowledgeable and helpful. Nothing was too much trouble. The bed was huge and the shower was powerful and spacious

Great hotel and location. Everything is walking distance and the staff were so friendly, very clean and quiet too.

The hotel was emaculate throughout, the staff were very polite and helpful.

We were given a spacious and very clean room in a recently renovated building. The bathroom was large, spotless, and well-designed, and the air conditioning worked perfectly. The only downside was the lack of a proper breakfast option, though it wasn’t expected or included. Aside from that, everything was excellent. This place definitely deserves a 5-star rating.

Close to train terminal, convenient, close to historic downtown and restaurants. Friendly staff. Good breakfast.

Perfect location and great host!

Unbelievably small room. I can't rank this as a hotel. 2 people cannot walk in the room.

Stayed for five nights. Staff were lovely and very helpful. Rooms were very clean. Was fairly close to the Duomo. Beds were not comfortable unfortunately but we're okay.

This place was awesome. I got super sick and they helped me get a Dr, grabbed prescriptions, and made sure I was feeling better before I left. Very kind staff. They also, provided great recommendations, the bed was comfy, and it was a pleasant quiet place. Easily the best hotel I stayed out during my 2 week stay in Italy.

The property was nice and clean. Staff were friendly and helpful. I would have preferred a place just a bit closer to the core area but this suited our needs and was not too far of a walk.

It's a reasonable walk to and from the train station so that is super convenient. The rooms are clean. Entirely adequate. It's a little ways away from the main centre but it is not too long a walk. If you enjoy walking and don't mind not being in the middle of everything this is a good place to stay. Water pressure is good. Beds are comfortable. Staff are spectacular.

Staff are nice and hotel is clean

The location was reasonably close to attractions and the train station which was very nice for us. You have to walk some, but it was not a problem (we travelled in October, so the temperature was not too hot). The staff was great and very helpful. Room was small but still comfortable for us.

Great staff, easy walk to attractions

We had a triple room and size was great for my husband, myself and son for one night, or two the other 3 nights. The showers do leak onto bathroom floor, and we needed to clean up water after most showers. I would definitely stay here again, it’s a good value, we did the breakfast one day for 7€ each and it was great. We couldn’t sleep with windows open, because it was too loud in the neighborhood.