Light bulbs missing or burnt out, took forever for hot water, CO alarm on ceiling?!?

I was impressed with this hotel. I was initially drawn to book it because it was a reasonable rate. Excellent location, staff are very attentive. And the room exceeded my expectations.

No parking available close to hotel

Good

This is a strip mall they have build a few rooms above to use like a motel Not a hotel There are no stars to this place Not safe No parking Not at all impressed Nothing was done by Expedia to help find another place or accommodate Just oh sorry to hear that Would you like to talk to our virtual agent

No smiles on the staff’s face. He assigned a room which doesn't have a window. The shower is broken. Toilet looks dirty.

Very clean room. Very comfortable and conveniently located close to the airport. Excellent value.

Location is great for airport users. Basic accommodation is good but not exactly a luxury place. No breakfast or in house meanu or food. No daily housekeeping for longer stays. But overall I recommend and will stay again for a basic stay option near airport.

Clean room, airport shuttle was on time

Cleanest hotel ever been to, staff super helpful. I will stay again easy shuttle from airport & great restaurant close by. best price close to airport.

Place needs more attention to maintenance of the guest rooms. But, for the low price, I guess I can put up with a few items not working or burned out.

Was able to call the hotel ahead and get the Shuttle number to call when I arrived at the airport. And return early in the morning.

Staff were welcoming and efficient. Room looked recently upgraded. Airport shuttle was excellent for my solo vacation with overnight in Toronto before a 7am flight.

Airport shuttle is not as stated, needs tp be arranged or dog eat your lunch. The wifi is terrible, i had to use my data! Because it kept freaking out. The entrance is had to get in with luggages since theres no ramp only stairs so if you're disbabled stay away.

It was what I needed for the short layover! A bed and bathroom!!

Nu Hotel has the best price around Pearson Airport. Shuttle to the hotel and the car rental was convenient

Barely warm water in the room. Lots of noise from the hall ways. Shower was broken.

The airport shuttle never showed up. We waited for it for 3/4 of an hour, we’re told it would take 20 minutes ended up taking a cab cost $25 for something that was supposed to be included, called the hotel eight or 10 times after about 3/4 of an hour, nobody answered the phone.

Good price, friendly staff, clean rooms, weird Hotel in general. Looks like a converted apartment.

We needed the shuttle when we landed however it took 4 separate phone calls to hotel to get an answer from front desk .. we thought the front desk clerk was quite rude all in all… this hotel is good for a one night stay but would be lacking for longer stays.