Best staff at all. Especially Damiano reception and Anna reception Irena and Dorina the breakfast stewardess They answered all questions with the biggest smiles.

Room to small for 4 ppl

Room is old

We were greeted by Luisa who was very friendly and a joy to be with. When we got there we were booked in the old building. Luisa listened to our feedback and accommodated us to a newer room in the main building. We quickly became friends with Luisa who was the best part of our trip!

If you are staying outside of Venice, but looking for a peaceful and well located commuter town, this property is a good option. It is conveniently located near the main train station to get into Venice, and the bus stop is also around the corner. Overall, the communal areas of the hotel are maintained to the standard of a 4* hotel, but the rooms need some inprovement. The main issue is the bathroom, which has visible mould around the shower. The ceiling is also experiencing damp. The rooms themselves are a good size, with a comforable bed. There was also a kettle with a selection of herbal teas. A hotel with this rating should really provide slippers - there is no point showering, only to then collect dust and bring it in to the bed. Breakfast was excellent, there was always a good selection of sweet and savoury options. The main lady in charge of breakfast (with the dark hair) needs to make a rule and stick with it - you either let people with bags in, or you don't. There can't be different rules for different guests...

The train station to venice is very close to the hotel

Fantastic place with awesome staffs and great breakfast. Love it.

Louise at the front desk was extremely helpful. The dining ladies were very rude to my kids because they left too much food on their plates, I was charged a waste fee. I'm just glad my kids tried new things, even though they didn't like it. Air conditioning wasn't working, beds were springy and hard. I don't think I will be going back.

Staff was very helpul with train times and when our luggage was lost by the airlines, theya allowed us phone usage to solve the issue.

Staff was really nice. Next to train station.

This hotel is definitely not a 4 star hotel! It is really run down, the laminate floor in the room is falling apart. However, the loveliest staff both at the checkin and checkout. We left at 5 am and they put together a takeaway food (apples, crackers, water). The hotel in in a nice area.

Nice hotel with a very good breakfast

Clean, staff very helpful, breakfast options diverse. Facility is older and needs updating. Surprised there was no iron available at all. Location is great, close to shopping, dining, couple minutes walking to train station that takes you directly to Venice. Parking garage is tight, but safe and secure.

Toilet seat creaking. Faucet and shower water turned brown. Sink water flooded. Low water pressure.

El mantenimiento del edificio es muy deficiente, la puerta del baño no funciona, el aire acondicionado no funciona

Fabulous hotel

Near from train station

The rooms are clean, but dated. Everything you need, warm and ideally located. Right near the railway station withing a minutes walk, plenty of food nearby. Parking is underground and secure

Good Stay

it was good experience, easy access to eating places