Staff was wonderful, location very convenient, modern amenities and super clean,, breakfast was served with care and plentiful You feel welcomed from the moment you arrive till the moment you leave, my visit was early July 2026

Clean and spacious rooms, good parking, great food. ALL the staff, both hotel and restaurant are excellent, extremely helpful and very friendly. Have stayed here several times and will return.

Room comfortable and clean. Staff very helpful and friendly. Good breakfast. Will use again.

Not clean/some of them not friendly/ same plate every morning no more food or you have to pay/ yes location ok

Clean and spacious rooms. Nice full breakfast.

Nice room and very clean and comfortable beds and staff were very helpful and kind

Everything looked great. Will be back again.

Clean hotel with friendly staff. Highly recommended

Avoid. The receptionist is rude and accused me of being late check out although it was still before 11.00 and the same is clearly stated on the reception board as well. When I pointed this out, she kept making an excuse that it was just a 'warning' before 11.00 instead of giving an apology. No, she clearly said I was late. Very unprofessional. Very disappointing. I have no clue what kind of hotel would employ someone like her. I am skeptical if the room is regularly cleaned. Saw some stains on the toilet seat, which probably comes from urine from the previous guest. Some hair on the floor that doesn't belong to me as well. The area around the hotel is surrounded by outlets and that sort with lots of car traffic. Nothing noteworthy to see and far from the old town. Avoid if you're visiting Prizren for sight seeing. There are tons of hotels in old town. Somehow many of them are not listed on Expedia but you can find through Google Maps or other booking sites. The only good part was the restaurant staff who were welcoming every morning and very professional.

Nice stay and rooms. Breakfast was plated.

Good service Good people

We enjoyed our time here and it was a very comfortable stay!

STAFF IS EXTRAORDINARULY HELPFUL !!

I gave 4 out of 5 stars only because of amenities. The hotel is new and beautiful. Best part is the staff who are really try to help as much as they can and they are friendly. They MUST learn to put extra rolls of toilet paper in the rooms. I noticed people (including myself) asking toilet paper because they run out of. Same goes for shower-gel. My bottle was almost empty but they did not replace it or add another one. I had to go and ask. The good news: anything you ask, they will give you right away. Great restaurant and cafeteria at the hotel. A bit far from the old city, will takes around 3 Euros by taxi, but it is probably the best hotel in town. Rooms are very beautiful. And thank you to all the nice staff that works there.

Mycket hjälpsam och trevlig personal!! Bra frukost! Lägger en bit utanför men det gick att gå till Gamla stan på ca 30 min.

Vriendelijke ontvangst bij aankomst. Interesse in de gast. De kamer was netjes schoon en voorzien van alle gemakken. De douche was goed en het bed ook. De horeca onder het hotel, ook erg goed en vriendelijk alsof je er al jaren komt. Het ontbijt ook erg lekker en divers a la carte. Echt een aanrader om nog eens gebruik van te maken.

Gutes frühstück, sehr guter kaffe❤️alles Sauber und sehr modern. Alle Mitarbeiter sehr freundlich und professionell. Gerne wieder.

Alt var bra. Anbefales!!

Direi che il punto forte è sicuramente il personale, molto gentile ed accogliente. La camera è molto carina (junior suite). Consiglio vivamente questo hotel 👍

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