We were given a room that was loud next to a bar and was no hot water. We asked to move and they moved us and that was nice. The staff was lovely and helpful. But not sure if it was the nights we were they but there was loud music every night till 4-5am so sleep was hard to come by. The views were great of the pyramids, but sleep is important.

A room with broken bed. Then changed to a new room at 17:00 No towels, bathroom with broken sink water and no warm water. Breakfast so awful , was obliged to take my family and find where to take Breakfast outside of the hotel. I booked the hotel because i thought i could go to the Pyramid gate by feet. But this gate is closed. So need to take a taxi to drive arround 30min if not big traffic. So please expedia update Information about this hotel location. And regarding the price of this hotel, it s soo exaggerated, i paied 109 eur for a night and some friends were in so much cheaper hotels for just 30 eur , which was cleaner and better Breakfast ,location and service I would give this hotel max 2 stars and the name Regency is a scam, i was in many Regency hotels which were minimum 4 stars and 5 stars . I have doubt that this hotel is part of Regency hotels. I tried to contact expedia Agent , since the virtual agent was not easy to complain through. But was not able to reach you. I am very disappointed Expedia, it is very bad experience that you putted me and my family I am really thinking about changing to other travel agency/ App After all years with you , it is really sad I am waiting for you feedback and reaction Best Regards Wael

Very bad hotel and breakfast was stale, lots of mismanagement and hotel is hungry to reap off money from guest. This is worst stay of my lifetime

No hot water & No shower pressure.

Great

Aircon was broken, shower was broken, there was rubbish left overs of food all down the hall way. This wasn’t a 4 star hotel

Fantastic view, and thats it..

I don’t like

The only positive was the staff. They were very helpful, kind and friendly. However it does not warrant a 4 star rating Sheet did not even cover top of mattress. Mattress full of hard springs and uncomfortable. Shower kept turning hot and cold. Breakfast was not great. Only Nescafé. WiFi was weak. Only thing to recommend is that it is close to the pyramids and other than the over priced Marriott it looked like the best of the hotels around. Very tacky with overdone Egyptian motifs. Our room faces the street and street noises were very loud. Our friend’s room faced the inner courtyard ( with pyramid view) and had to deal with music until late as there were wedding parties below every night.

Had a fabulous stay here. Staff were very helpful and kind. The rooms view was amazing, so close to the pyramids. The hotel itself was a little tired and would benefit from a refurbishment. I understand that these things can't be done straight away and after covid, tourism is on its way up so hopefully these improvements shall be done. Everything else was great. Thankyou so much.

Once we walked into this hotel everyone made us feel safe and everyone was so friendly and nice it made us feel more at home rather. Would definitely recommend to others for there stay/visit in Egypt 🇪🇬 ❤️😊 My friend and I will definitely be back at Egypt and when we do we will make sure to book this hotel again for the next time❤️

The view of the pyramids from orvtoom snd the pool is fantastic

Only one good thing was the view. Nightly wedding parties and restaurants that done dont open til 11. Breakfast was free must just eggs and cheese. Bits of bread. Hotel is rundown and my shower didn't work. Aircon didnt cool the room for a good sleep

I had a marvelous time at Regency Pyramids Hotel. Conveniently located adjacent to the Pyramids, under a 5 minutes walk. Hotel had great breakfast selection and super friendly staff. Hotel Manager Mohamed Abdo was super professional, he took the time to reach out prior to my arrival and upon arrival and was very helpful in questions I had via WhatsApp instantly. Best hotel in Giza/Cairo near pyramids.

la estancia fue muy bien, de hecho era mi boda. el equipo de trabajo es super amable y ayuda mucho en lo que pides. intentan de hacerte reir todo el tiempo y pasarla bien y comodo. los puntos malos del hotel son: la ducha tienes que dejar el agua mucho tiempo abierta para que salga caliente. lo que desperdice mucha agua. tambien huele mucho a cigarro en varias zonas. igual tuve problema con el estacionamiento. lo que le falta al lugar para ser excelente no es mucho. espero arreglar estos pequeños puntos negativos muy pronto. recomendable al 100.

Hospitable staff .

Good location and quiet , good service too.

The room was not in the best shape. Curtains falling

Super staff. Great location.

Toilet leaked at discharge point so contaminated water ran across bathroom floor. Hot water in shower non existant, staff said to let it run for 10 minutes.There is an all night disco on the ground floor with deep drum beats audible until 4 am.