8.4
Very Good
From 16 reviews
Cleanliness

8.4

Room Comfort

9.2

Service and Facilites

8.8

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Traveler Reviews The Westin Haikou

Number of reviews per page
20
40
Top reviews
Mohamed
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It's a nice property. Close to many government offices and large companies. The rooms are clean and well-maintained. I liked the bathroom design. It was spacious and gave many options. The closet was also well-designed. I felt the luxury. The breakfast had plenty of options but mostly Chinese food and very few options for the international guests. The staff didn't speak much English or other languages. It was very hard for me to ask for my choices if they were even available. I liked the lobby. Plenty of seating areas and themes. If Hainan wants international businessmen to come, they better train their staff and redesign their menus.
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Frankie
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I got a nice view. They are kind to let me check in earlier.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great stay at HaiKou Westin. Its near to lots of city flagship attraction by car. Easy to get a taxi from this hotel and its usually a 10min ride. The hotel is by the century bridge and park which makes it a nice place for evening stroll and chillax dinning place are aplenty around. Room is of good size with the amenities as expected of Westin- type hotel.
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Woon Kiat
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

My 4th stay at Westin Haikou. Most enjoyable time there again. Good convenient location, friendly & helpful staff. Many amenities nearby, especially near the promenade at the river side. Will be back soon. Would be nice if there are some plates & cutlery in the room....used to be available previously. Also, maybe time to do some progressive renovation floor by floor to refresh the rooms.
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Suzy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I was very disappointed because my room very uncomfortably hot and after several complaints they still couldn’t cool off the room.
Woon Kiat
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Service was excellent. Food was good. Location convenient, not far from city center, surrounding is very green & vibrant at night. All good settings for a wonderful holiday in Haikou. Cons was that room sound insulation is not good enough...sound from the neighboring room & from the lift lobby area could be heard & can be disturbing at night. Air-conditioning temperature control was not functioning well.
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Timothy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Everything is ok. But the floor is very damp. And I put up a DND sign and the staff went in anyway and cleaned. Not professional.
ELAYNE
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Next to many dining places
Donald
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

差,有貨不到辦的感覺
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Excellent stay. Swimming pool is great, customer service is also very good.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Beautiful view from restaurant but don't expect too much on the view of bay view room. Near the places to chill out and you can go there in a short walking distance. Breakfast is okay and really nice to start the day with the wonderful seaview of the restaurant.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

感覺整體舒適
Chenguang
icon-Leisure
Leisure
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Best ocean and city view, perfect location. Feel like walking in Chicago
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