Very courteous staff, clean room. Only downside was the room was very hot!

Fabulous hotel

Great stay

Great property and a lovely stay. Only comment was location - it was 45 mins - 1 hour drive from Shimla which was not apparent when we booked.

It was great hotel with lovely staff

WelcomHeritage Elysium Shimla: A Hidden Gem with Exceptional Service and Authentic Cuisine WelcomHeritage Elysium stands out as one of the top hotel choices in Shimla. From the moment I arrived, I was impressed by the exceptional service provided by the staff. They were attentive, accommodating, and went above and beyond to ensure a comfortable and enjoyable stay. The hotel rooms were impeccable, exceeding my expectations in terms of cleanliness, amenities, and overall comfort. I encountered no issues whatsoever during my stay, and the attention to detail was evident throughout the hotel. The dining experience at WelcomHeritage Elysium was equally delightful. The food was not only delicious but also authentic, offering a true taste of the region's culinary heritage. The fine dining options were particularly impressive, providing a memorable gastronomical journey. While the hotel's location is slightly further from the bustling Mall Road, this minor inconvenience is easily outweighed by the overall quality of the hotel. The tranquil surroundings offer a peaceful escape from the city's hustle and bustle, allowing guests to truly unwind and relax. In conclusion, I highly recommend WelcomHeritage Elysium Shimla for its exceptional service, immaculate rooms, authentic cuisine, and peaceful ambiance. It is a hidden gem that truly deserves its reputation as one of the best hotels in Shimla

Overall it was good

The room where we stayed with kids was spacious and was with good amenities - running hot water, bar, comfortable mattresses, smoother check in. The in-house restaurant serves all cuisine very well prepared. Chefs prepared super licious food. The wide spread breakfast buffet is super. The hotel staff and manager is super nice, friendly and kind. They demonstrated himanchali hospitality in a perfect sense. The hotel is equipped with a wonder spa and masseurs were very professional and gentle. Though approach is a bit confusing and it’s 3.5kms away from the mall but it’s mere 15min drive but as we had car it was not much of an issue.

Disaster checking in. Bad location. Mediocre food. Not sure how this is 5 stars.

Great place to stay, clean and comfortable beds, Nice Bar and restaurant, best breakfast in the Morning.

Outstanding hotel in scenic location. Service and restaurant exceptional.

Amazing service and beautiful view from the hotel. A bit hard to find the hotel (took us 30 minutes). Great parking. Food a bit overpriced