Our stay at Una Hotel Trastevere was outstanding!
From the moment we booked, the staff made us feel so well taken care of. Alice, the guest relations manager, was incredible — she responded to every email right away and even shared wonderful tips for our week in Ravenna, drawing from her own travels there. She’s truly warm-hearted and such a pleasure to deal with.
On the day of our departure, we learned there was a transportation strike, but Beatriz immediately stepped in and arranged reliable transfers so we could reach our train to Ravenna without any stress. Sophia and the rest of the team were also so kind and attentive throughout our stay.
The hotel itself is beautiful and welcoming, with excellent service at every turn. The breakfast buffet deserves a special mention — the food was fresh, delicious, and plentiful.
We would absolutely recommend Una Hotel Trastevere to anyone visiting Rome. Exceptional staff, superb food, and an unforgettable experience!