Great location. Friendly staff.

Front Desk, Maria, was fantastic- always professional and helpful, accommodated my needs - by the last day we spoke together like old friends- I highly recommend this hotel.

Room is not clean. Dirty room.

The room was outdated; I could see straight outside through a hole in the window, and the bedside lamp didn't work.

Only stayed one night, the lady on reception was very friendly,our room was ready early so she let us check in earlier. Room was small but we only was sleeping there,room was clean ,hotel is central very close to Hyde park and the tube is just around the corner

Good position, clean and reasonably priced hotel - staff at reception were good, close to shops and the Bayswater and Queensway tubes. Only down side was having to remake my bed every time I got out of it, get some fitted sheets… overall good but I have booked another hotel subsequently because of this

The mattress in our room was all over the place - loads of huge lumps and craters basically, I really don't know what had happened to it. Other than that the room was small, but quiet (no noise from the street) and for the location and the price, really can't complain.

Room is really small no wardrobe to put your clothes and the shower is way too small. Staff are great and friendly and the location is great.

Good location

Great hotel and great staff with great breakfast

Clean, very walkable, close by to everything you need! Great stay

Friendly staff, decent location. Clean but cramped, lacked storage.

Small, but clean and functional. Great location to access different tube stops. Staff was accommodating and helpful. Close to a number of restaurants and shops..

I booked this hotel for Nottinghill Carnival Weekend. It was in walking distance from the Carnival zone and had perfect transportation links from Paddington and Bayswater station. There’s lots to eat nearby. The rooms are on the smaller side but the beds are comfortable and work for people want a place to rest while they explore London on a quick trip. There are no elevators but walking is good for the soul. Customer facing staff are incredibly friendly and helpful

Need better fans when hot

Room was hot and dirty. Also the floor was uneven and the fan provided didn’t work

While conveniently located, the room was so small I couldn’t fit my suitcase anywhere. The floor was slanted & carpet was sticky. The toilet ran water all night long. The towels had stains on them. I didn’t even get under the sheets to sleep. It was not worth the money I paid for it by a long shot.

Transport was good. Worst was people making noise in the room above up to around midnight. Worst also was someone going through our bags which could have been a disaster had left variables in them.

Disappointed. Room advertised was a double bed. Reality was just a bed but no cupboards, no drawers, no storage space, no seating -just a bed. No AC. Two nights for £330 yet room rate is only £100.

No elevator Steep narrow steps Small rooms very hot inside during peek summer No air conditioning, provided two fans which were grisly inefficient Overall stay was bad, worst nightmare to come to this hotel